problems with Office 2007

[pencilpusher57]

I have Microsoft Office 2007. Sometimes it works, at least the first time I
use it after i start my computer. The next time I click on Word or Excel, it
opens to a blank screen. The toolbars do appear at the top of the screen.
If I click ANYWHERE on the screen or the commands a blue bar appears at the
top of the screen which reads "Document 1 - Microsoft Word" and I get the
hourglass. If I do nothing but wait that hourglass just stays on the screen
forever. the only way out of this is to click the 'X' in the upper right
hand corner. Then I get the message "This program is not responding". I
click "End Now" and get the "choose to end nonresponding program, etc, etc
This is very frustrating and time consuming. Sometimes rebooting my
computer corrects the problem, sometimes not.

 

[db]

you might try booting into
safe mode and see if
office performs better this
environment.

if so, then there are a
couple of things you can
do.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen

 

[Ben M. Schorr, MVP]

Try starting Word in Safe Mode (hold down CTRL as you click the icon) and
see if the problem persists.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/word.htm
Author - The Lawyer's Guide to Microsoft Word 2007:
http://tinyurl.com/abaword2007

 

[Pencilpusher57]

I still have the same problem starting in safe mode