1. Profiles are not data files. Profiles ACCESS data files depending on how
you have them configured.
2. Search your hard drive (turn on searching hidden/system folders in
Windows Search) for any file with a .pst extension. When found, note the
exact location(s).
3. Go to File->Data File Management. How many .pst files show up there?
4. If only one, then go back to the file menu and use File->Open->Outlook
Data File. Navigate to the location of your found .pst files and open them.
You can now access your archive.pst file in your folder tree. If you do not
want to have it always showing, then right click and select "Close."
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, Barrie asked:
| Sorry Milly, I probably haven't explained this properly, under All
| Mail Folders window, I have Personal Folders, (created to hold my
| Inbox etc), and 2 lots of Archive folders which when I click on them
| a Pop up box appears which says, "This set of folders could not be
| opened", I suspect I deleted the pst file or something whilst I was
| trying to sort this out. Under
| Tools - Email accounts - View or change existing accounts, the New
| Outlook Data File still shows my Personal Foulders and 2 copies of
| Archive Folders which I cant get rid of. Control panel - Mail -
| Profiles only shows Outlook, (which I assume is my Personal Folders).
| I have tried a complete uninstall and reinstall of both Outlook and
| Office, both of which failed to rectify the problem.
|
| Hope this explains it better, sorry about my ignorance.
|
| Many thanks
|
| Barrie
|
| "Milly Staples [MVP - Outlook]"
| || I don't understand - you asked how to delete the old profiles... but
|| you only have the one Outlook profile showing. Where did you want
|| to delete the
|| old profiles from?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
||
|| After scratching one's head,
|| Barrie <
[email protected]> asked this group:
||| Thanks again Milly, but this only shows one profile 'Outlook'? and I
||| assume I don't want to delete this.
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| Why do you need to close the old profiles? Use the Delete function
|||| in Control Panel->Mail Icon->Show Profiles.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Barrie
|||| asked:
||||
||||| Thanks Milly, this works but I can't close the old profiles, it
||||| says, "The operation failed. An object could not be found", any
||||| ideas?
|||||
|||||
||||| "Milly Staples [MVP - Outlook]"
||||| |||||| Create a new mail profile - yours has corrupted.
||||||
|||||| --
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. Due
|||||| to the (insert latest virus name here) virus, all mail sent to my
|||||| personal account will be deleted without reading.
||||||
|||||| After searching google.groups.com and finding no answer, Barrie
|||||| asked:
||||||
||||||| It appears to have several copies of the personal folders, non
||||||| of which are removable, they all seem to be using the same
||||||| details,
||||||| My problem is I've tried a repair, tried to delete them and
||||||| tried uninstalling and reinstalling Outlook. It still searches
||||||| for the same .pst file. I am prepared to create a new .pst file
||||||| but
||||||| outlook won't open if I delete or move the old one even after a
||||||| complete reinstall
||||||| of Office.
|||||||
||||||| Please help, I'm getting desparate now.
