Problems with "save as" to an external drive

[pw9571]

Given the limited size of my Mac Mini hard drive (40 gig) I have all my
documents - including Microsoft User Data - on an external MiniStack
drive.

No problems opening and saving Word 2004 files - except when I use the
"save as" dialog. Then - the little beach ball immediately starts
spinning and Word crashes.

The regular Save command works fine. But if I want to save the document
to anything other than the last default, I must manually drill down to
the folder I want to save it in on the external hard drive.



Here's what I already did to troubleshoot:

- OS 10.4.8 is up to date. Word 2004 has the latest update.

- Autosave is off.

- Replaced the prefs.plist file

- Repaired Disk permissions.

- Ran Disk Warrior.

None of the above fixed the problem.



NARROWED DOWN THE PROBLEM:

- Opened a new document from a subfolder on the external drive, copied
and pasted the contents of an old document. "Saved as" to desktop. No
problem here.

- Closed the new file and opened it again. "Saved as" to the Documents
file on the external drive. No problem here.

- Repeated the process, this time saving to a subfolder within
Documents on the external drive. Word crashed.


THUS:
The problem seems to be that Word can open files from any subfolder of
the Documents folder on the external drive, and can "save," but can't
handle the "save as" command to the same subfolder.

Any ideas as to what's going on?

Paula

 

[John McGhie [MVP - Word and Word Macintosh]]

What protocol are you using to connect the external drive? It "shouldn't"
make a difference, but it can do.

Save As opens a Finder window (it's not actually part of Word: the dialog
you are seeing is produced by the Finder. Word simply calls it.)

So to re-state your question: "What could cause a deadlock writing to an
external drive?" I am sure you have the external drive "mounted" at least
once in the Finder. It may be mounted twice: that would not be unusual.
When you go into Save As, the Finder is trying to open another connection to
a drive it already has open.

Which should simply "work". Unless some other program is interfering with
the communication by trying to intervene. Things such as Spotlight
Indexing, AntiVirus or AntiSpyware scanning, or various Haxies that add
things to the Finder may be involved.

Are you running anything such as that?

What about power management? Does the external drive spin down when not in
use?

Sorry: I've never seen reports of this condition. We have lots of
difficulties with networked home folders: but your connection is direct, not
a network connection.

Sorry to be no help at all...

Given the limited size of my Mac Mini hard drive (40 gig) I have all my
documents - including Microsoft User Data - on an external MiniStack
drive.

No problems opening and saving Word 2004 files - except when I use the
"save as" dialog. Then - the little beach ball immediately starts
spinning and Word crashes.

The regular Save command works fine. But if I want to save the document
to anything other than the last default, I must manually drill down to
the folder I want to save it in on the external hard drive.



Here's what I already did to troubleshoot:

- OS 10.4.8 is up to date. Word 2004 has the latest update.

- Autosave is off.

- Replaced the prefs.plist file

- Repaired Disk permissions.

- Ran Disk Warrior.

None of the above fixed the problem.



NARROWED DOWN THE PROBLEM:

- Opened a new document from a subfolder on the external drive, copied
and pasted the contents of an old document. "Saved as" to desktop. No
problem here.

- Closed the new file and opened it again. "Saved as" to the Documents
file on the external drive. No problem here.

- Repeated the process, this time saving to a subfolder within
Documents on the external drive. Word crashed.


THUS:
The problem seems to be that Word can open files from any subfolder of
the Documents folder on the external drive, and can "save," but can't
handle the "save as" command to the same subfolder.

Any ideas as to what's going on?

Paula

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[pw9571]

Thanks for your input. I don't have any programs running in the
background that I know of. I have no antivirus or antispyware. The
external drive shows up only once in the finder window, which I assume
means that it is mounted only once.

If your theory is correct, then the problem would be replicated in
other programs that save to the external drive, e.g., saving .pdf via
Preview, but the problem occurs only with Word.

Still puzzled...

Paula

 

[CyberTaz]

Is your MiniStack connected by USB or FireWire? If it is one with both
options I would suggest using the FW connection rather than USB. That may
make a difference... I've seen any number of 'weird' issues involving USB
HDs - fine for printers, scanners, etc.

Not clear from your posts - does this happen if you save as to the primary
drive or just on the external? And is this a new problem or did it originate
when the content was moved to the ext.?

Without asking for more info, I can't help wondering whether relocating the
MUD folder might be an issue here. I may be incorrectly recalling, but I
believe it is best left where Office installation created it. Perhaps Word
is trying to execute some conflicting commands, like trying to use 2
different Normals.

 

[Beth Rosengard]

As long as an alias was left in the original location, that shouldn't be a
problem. If it wasn't, there would definitely be consequences, but I can't
see why a nonfunctioning Save As would be one of them.

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/Mac/WordMacHome.html>
My Site: <http://www.bethrosengard.com>

 

[CyberTaz]

Hi Beth -

My thinking is that when you use Save As Word is creating a new doc. If it's
using one Normal from one MUD for the original & trying to use a *different*
Normal from another MUD for the new doc... couldn't 1+1=Crash? The OP makes
no mention of an Alias, only that "...I have all my documents - including
Microsoft User Data - on an external MiniStack drive.".

As you suggest though, I'm still at a loss as to the subfolder aspect of the
issue. Any thoughts?

 

[Daiya Mitchell]

My only wild guess is that she may be running into a pathname limit. If she
can save to external Documents, but not to subfolders inside Documents,
maybe it went over some character limit?

 

[pw9571]

The MiniStack is connected via FireWire.

If I create a new document and save it on HD, there is no problem with
"save as."

The problem occurs when I open a document stored on the external drive,
and then try to "save as" to any subfolder on the ministack.

The reason I moved MUD from HD was that it was in the Documents folder.
which I moved to the external drive.



I think I isolated the problem to the MiniStack. I have another
external drive (actually it's my old hard drive from my previous Mac,
now housed in an hard drive enclosure.) When I "save as" to any folder
on this drive, everything works as it's supposed to.

I guess I'll try calling tech support for the MiniStack.

BTW, I do not have this problem with PowerPoint - only with Word.

Paula

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Paula:

The MiniStack is connected via FireWire.

OK. The problem is unlikely to be the transport protocol, so we have
eliminated one source of problems. USB can give problems: FireWire
generally doesn't.

The problem occurs when I open a document stored on the external drive,
and then try to "save as" to any subfolder on the ministack.

When you do this, you are opening at least four "paths" to the destination
drive. That may be too much for that particular device.

I think I isolated the problem to the MiniStack. I have another
external drive (actually it's my old hard drive from my previous Mac,
now housed in an hard drive enclosure.) When I "save as" to any folder
on this drive, everything works as it's supposed to.

I guess I'll try calling tech support for the MiniStack.

BTW, I do not have this problem with PowerPoint - only with Word.

Yes, that's normal. PowerPoint (and most other applications...) do a
"simple" save. They "write" the file out.

Word does a very complex "collation". Word has each of your edits saved in
a series (up to 30...) temporary files, as well as the "original" and the
backup. When you Save As, Word first needs to create a new file, then
collect the original, apply all the changes from the temporary files, then
rename the backup file and rename the original to the eventual file name.

It's a busy little process that requires fast and seamless opening and
closing of up to 30 files in rapid succession. If the "transport" that
actually carries the electronic signal to the device is not "up to speed"
one or more of these openings, readings, and closings will fail and the
entire Save As will fail.

Word has an uncommon "streaming" method of file access which stresses the
hardware quite highly.

The fact that it is "complex" and stresses the hardware does not mean that
it "should" fail. However: When dealing with the MiniStack makers, you need
to make them aware that you are having problems with Microsoft Word, and
that Word does not perform a plain vanilla write to a device.

They will probably tell you that it's Microsoft's fault and that you should
call Microsoft. Well, it may be, but save your time: don't bother calling
Microsoft -- you already did that bit.

The Microsoft personnel who write and produce Microsoft Word have already
read your posts. If they had an answer to this, you would have heard from
them by now.

Sorry...

Paula

Is your MiniStack connected by USB or FireWire? If it is one with both
options I would suggest using the FW connection rather than USB. That may
make a difference... I've seen any number of 'weird' issues involving USB
HDs - fine for printers, scanners, etc.

Not clear from your posts - does this happen if you save as to the primary
drive or just on the external? And is this a new problem or did it originate
when the content was moved to the ext.?

Without asking for more info, I can't help wondering whether relocating the
MUD folder might be an issue here. I may be incorrectly recalling, but I
believe it is best left where Office installation created it. Perhaps Word
is trying to execute some conflicting commands, like trying to use 2
different Normals.

--
Regards |:>)
Bob Jones
[MVP] Office:Mac

Thanks for your input. I don't have any programs running in the
background that I know of. I have no antivirus or antispyware. The
external drive shows up only once in the finder window, which I assume
means that it is mounted only once.

If your theory is correct, then the problem would be replicated in
other programs that save to the external drive, e.g., saving .pdf via
Preview, but the problem occurs only with Word.

Still puzzled...

Paula


John McGhie [MVP - Word and Word Macintosh] wrote:
What protocol are you using to connect the external drive? It
"shouldn't"
make a difference, but it can do.

Save As opens a Finder window (it's not actually part of Word: the dialog
you are seeing is produced by the Finder. Word simply calls it.)

So to re-state your question: "What could cause a deadlock writing to an
external drive?" I am sure you have the external drive "mounted" at
least
once in the Finder. It may be mounted twice: that would not be unusual.
When you go into Save As, the Finder is trying to open another connection
to
a drive it already has open.

Which should simply "work". Unless some other program is interfering
with
the communication by trying to intervene. Things such as Spotlight
Indexing, AntiVirus or AntiSpyware scanning, or various Haxies that add
things to the Finder may be involved.

Are you running anything such as that?

What about power management? Does the external drive spin down when not
in
use?

Sorry: I've never seen reports of this condition. We have lots of
difficulties with networked home folders: but your connection is direct,
not
a network connection.

Sorry to be no help at all...


On 19/11/06 11:53 PM, in article
(e-mail address removed), "(e-mail address removed)"

Given the limited size of my Mac Mini hard drive (40 gig) I have all my
documents - including Microsoft User Data - on an external MiniStack
drive.

No problems opening and saving Word 2004 files - except when I use the
"save as" dialog. Then - the little beach ball immediately starts
spinning and Word crashes.

The regular Save command works fine. But if I want to save the document
to anything other than the last default, I must manually drill down to
the folder I want to save it in on the external hard drive.



Here's what I already did to troubleshoot:

- OS 10.4.8 is up to date. Word 2004 has the latest update.

- Autosave is off.

- Replaced the prefs.plist file

- Repaired Disk permissions.

- Ran Disk Warrior.

None of the above fixed the problem.



NARROWED DOWN THE PROBLEM:

- Opened a new document from a subfolder on the external drive, copied
and pasted the contents of an old document. "Saved as" to desktop. No
problem here.

- Closed the new file and opened it again. "Saved as" to the Documents
file on the external drive. No problem here.

- Repeated the process, this time saving to a subfolder within
Documents on the external drive. Word crashed.


THUS:
The problem seems to be that Word can open files from any subfolder of
the Documents folder on the external drive, and can "save," but can't
handle the "save as" command to the same subfolder.

Any ideas as to what's going on?

Paula


--

Please reply to the newsgroup to maintain the thread. Please do not
email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[pw9571]

John, I think you're on the right track.

Just got off the phone with the MiniStack tech guy, who said that
Microsoft Word and the documents folder have to be on the same drive
(Probably for the reasons you stated earlier.)

When I told the tech guy that I had no trouble saving to a different
external hard drive (my old computer's HD) he replied, "I bet you have
a version of Word on that drive." He was right. It's Word X.

Anyway, I'm working on a couple of projects right now, so I don't want
to mess with the program. Will let you know how it works when I move
MS Office over to the MiniStack.

Paula

Hi Paula:

The MiniStack is connected via FireWire.

OK. The problem is unlikely to be the transport protocol, so we have
eliminated one source of problems. USB can give problems: FireWire
generally doesn't.

The problem occurs when I open a document stored on the external drive,
and then try to "save as" to any subfolder on the ministack.

When you do this, you are opening at least four "paths" to the destination
drive. That may be too much for that particular device.

I think I isolated the problem to the MiniStack. I have another
external drive (actually it's my old hard drive from my previous Mac,
now housed in an hard drive enclosure.) When I "save as" to any folder
on this drive, everything works as it's supposed to.

I guess I'll try calling tech support for the MiniStack.

BTW, I do not have this problem with PowerPoint - only with Word.

Yes, that's normal. PowerPoint (and most other applications...) do a
"simple" save. They "write" the file out.

Word does a very complex "collation". Word has each of your edits saved in
a series (up to 30...) temporary files, as well as the "original" and the
backup. When you Save As, Word first needs to create a new file, then
collect the original, apply all the changes from the temporary files, then
rename the backup file and rename the original to the eventual file name.

It's a busy little process that requires fast and seamless opening and
closing of up to 30 files in rapid succession. If the "transport" that
actually carries the electronic signal to the device is not "up to speed"
one or more of these openings, readings, and closings will fail and the
entire Save As will fail.

Word has an uncommon "streaming" method of file access which stresses the
hardware quite highly.

The fact that it is "complex" and stresses the hardware does not mean that
it "should" fail. However: When dealing with the MiniStack makers, you need
to make them aware that you are having problems with Microsoft Word, and
that Word does not perform a plain vanilla write to a device.

They will probably tell you that it's Microsoft's fault and that you should
call Microsoft. Well, it may be, but save your time: don't bother calling
Microsoft -- you already did that bit.

The Microsoft personnel who write and produce Microsoft Word have already
read your posts. If they had an answer to this, you would have heard from
them by now.

Sorry...

Paula

Is your MiniStack connected by USB or FireWire? If it is one with both
options I would suggest using the FW connection rather than USB. That may
make a difference... I've seen any number of 'weird' issues involving USB
HDs - fine for printers, scanners, etc.

Not clear from your posts - does this happen if you save as to the primary
drive or just on the external? And is this a new problem or did it originate
when the content was moved to the ext.?

Without asking for more info, I can't help wondering whether relocating the
MUD folder might be an issue here. I may be incorrectly recalling, but I
believe it is best left where Office installation created it. Perhaps Word
is trying to execute some conflicting commands, like trying to use 2
different Normals.

--
Regards |:>)
Bob Jones
[MVP] Office:Mac

Thanks for your input. I don't have any programs running in the
background that I know of. I have no antivirus or antispyware. The
external drive shows up only once in the finder window, which I assume
means that it is mounted only once.

If your theory is correct, then the problem would be replicated in
other programs that save to the external drive, e.g., saving .pdf via
Preview, but the problem occurs only with Word.

Still puzzled...

Paula


John McGhie [MVP - Word and Word Macintosh] wrote:
What protocol are you using to connect the external drive? It
"shouldn't"
make a difference, but it can do.

Save As opens a Finder window (it's not actually part of Word: the dialog
you are seeing is produced by the Finder. Word simply calls it.)

So to re-state your question: "What could cause a deadlock writing to an
external drive?" I am sure you have the external drive "mounted" at
least
once in the Finder. It may be mounted twice: that would not be unusual.
When you go into Save As, the Finder is trying to open another connection
to
a drive it already has open.

Which should simply "work". Unless some other program is interfering
with
the communication by trying to intervene. Things such as Spotlight
Indexing, AntiVirus or AntiSpyware scanning, or various Haxies that add
things to the Finder may be involved.

Are you running anything such as that?

What about power management? Does the external drive spin down when not
in
use?

Sorry: I've never seen reports of this condition. We have lots of
difficulties with networked home folders: but your connection is direct,
not
a network connection.

Sorry to be no help at all...


On 19/11/06 11:53 PM, in article
(e-mail address removed), "(e-mail address removed)"

Given the limited size of my Mac Mini hard drive (40 gig) I have all my
documents - including Microsoft User Data - on an external MiniStack
drive.

No problems opening and saving Word 2004 files - except when I use the
"save as" dialog. Then - the little beach ball immediately starts
spinning and Word crashes.

The regular Save command works fine. But if I want to save the document
to anything other than the last default, I must manually drill down to
the folder I want to save it in on the external hard drive.



Here's what I already did to troubleshoot:

- OS 10.4.8 is up to date. Word 2004 has the latest update.

- Autosave is off.

- Replaced the prefs.plist file

- Repaired Disk permissions.

- Ran Disk Warrior.

None of the above fixed the problem.



NARROWED DOWN THE PROBLEM:

- Opened a new document from a subfolder on the external drive, copied
and pasted the contents of an old document. "Saved as" to desktop. No
problem here.

- Closed the new file and opened it again. "Saved as" to the Documents
file on the external drive. No problem here.

- Repeated the process, this time saving to a subfolder within
Documents on the external drive. Word crashed.


THUS:
The problem seems to be that Word can open files from any subfolder of
the Documents folder on the external drive, and can "save," but can't
handle the "save as" command to the same subfolder.

Any ideas as to what's going on?

Paula


--

Please reply to the newsgroup to maintain the thread. Please do not
email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Paula:

I'm sorry: I simply don't believe them

I cheerfully save Word documents to anywhere. One of my "Drives" happens to
be on the PC. Yes, there's a version of Word on there, but I seriously
don't think Mac OS X knows about it

Please get back to the so-called Tech Guy and ask him "Why??". Tell him you
are talking to the Microsoft programmers who wrote Word, and they want to
know why he is saying that...

Because if he comes up with a convincing reason, we will very quickly pass
what he says on to the Microsoft team: they will be as fascinated as we
will. I am afraid it sounds like nonsense to me: but if it isn't, he will
be able to give you a very specific explanation as to why. When we have
that, we can probably find a way for you to work around it without having to
move your Application.

We can tell you that Microsoft Office applications will behave better and be
easier to manage if they remain on the same drive as the Operating System.
But they don't have to...

Cheers

John, I think you're on the right track.

Just got off the phone with the MiniStack tech guy, who said that
Microsoft Word and the documents folder have to be on the same drive
(Probably for the reasons you stated earlier.)

When I told the tech guy that I had no trouble saving to a different
external hard drive (my old computer's HD) he replied, "I bet you have
a version of Word on that drive." He was right. It's Word X.

Anyway, I'm working on a couple of projects right now, so I don't want
to mess with the program. Will let you know how it works when I move
MS Office over to the MiniStack.

Paula

Hi Paula:

The MiniStack is connected via FireWire.

OK. The problem is unlikely to be the transport protocol, so we have
eliminated one source of problems. USB can give problems: FireWire
generally doesn't.

The problem occurs when I open a document stored on the external drive,
and then try to "save as" to any subfolder on the ministack.

When you do this, you are opening at least four "paths" to the destination
drive. That may be too much for that particular device.

I think I isolated the problem to the MiniStack. I have another
external drive (actually it's my old hard drive from my previous Mac,
now housed in an hard drive enclosure.) When I "save as" to any folder
on this drive, everything works as it's supposed to.

I guess I'll try calling tech support for the MiniStack.

BTW, I do not have this problem with PowerPoint - only with Word.

Yes, that's normal. PowerPoint (and most other applications...) do a
"simple" save. They "write" the file out.

Word does a very complex "collation". Word has each of your edits saved in
a series (up to 30...) temporary files, as well as the "original" and the
backup. When you Save As, Word first needs to create a new file, then
collect the original, apply all the changes from the temporary files, then
rename the backup file and rename the original to the eventual file name.

It's a busy little process that requires fast and seamless opening and
closing of up to 30 files in rapid succession. If the "transport" that
actually carries the electronic signal to the device is not "up to speed"
one or more of these openings, readings, and closings will fail and the
entire Save As will fail.

Word has an uncommon "streaming" method of file access which stresses the
hardware quite highly.

The fact that it is "complex" and stresses the hardware does not mean that
it "should" fail. However: When dealing with the MiniStack makers, you need
to make them aware that you are having problems with Microsoft Word, and
that Word does not perform a plain vanilla write to a device.

They will probably tell you that it's Microsoft's fault and that you should
call Microsoft. Well, it may be, but save your time: don't bother calling
Microsoft -- you already did that bit.

The Microsoft personnel who write and produce Microsoft Word have already
read your posts. If they had an answer to this, you would have heard from
them by now.

Sorry...

Paula



CyberTaz wrote:
Is your MiniStack connected by USB or FireWire? If it is one with both
options I would suggest using the FW connection rather than USB. That may
make a difference... I've seen any number of 'weird' issues involving USB
HDs - fine for printers, scanners, etc.

Not clear from your posts - does this happen if you save as to the primary
drive or just on the external? And is this a new problem or did it
originate
when the content was moved to the ext.?

Without asking for more info, I can't help wondering whether relocating the
MUD folder might be an issue here. I may be incorrectly recalling, but I
believe it is best left where Office installation created it. Perhaps Word
is trying to execute some conflicting commands, like trying to use 2
different Normals.

--
Regards |:>)
Bob Jones
[MVP] Office:Mac

Thanks for your input. I don't have any programs running in the
background that I know of. I have no antivirus or antispyware. The
external drive shows up only once in the finder window, which I assume
means that it is mounted only once.

If your theory is correct, then the problem would be replicated in
other programs that save to the external drive, e.g., saving .pdf via
Preview, but the problem occurs only with Word.

Still puzzled...

Paula


John McGhie [MVP - Word and Word Macintosh] wrote:
What protocol are you using to connect the external drive? It
"shouldn't"
make a difference, but it can do.

Save As opens a Finder window (it's not actually part of Word: the dialog
you are seeing is produced by the Finder. Word simply calls it.)

So to re-state your question: "What could cause a deadlock writing to an
external drive?" I am sure you have the external drive "mounted" at
least
once in the Finder. It may be mounted twice: that would not be unusual.
When you go into Save As, the Finder is trying to open another connection
to
a drive it already has open.

Which should simply "work". Unless some other program is interfering
with
the communication by trying to intervene. Things such as Spotlight
Indexing, AntiVirus or AntiSpyware scanning, or various Haxies that add
things to the Finder may be involved.

Are you running anything such as that?

What about power management? Does the external drive spin down when not
in
use?

Sorry: I've never seen reports of this condition. We have lots of
difficulties with networked home folders: but your connection is direct,
not
a network connection.

Sorry to be no help at all...


On 19/11/06 11:53 PM, in article
(e-mail address removed), "(e-mail address removed)"

Given the limited size of my Mac Mini hard drive (40 gig) I have all my
documents - including Microsoft User Data - on an external MiniStack
drive.

No problems opening and saving Word 2004 files - except when I use the
"save as" dialog. Then - the little beach ball immediately starts
spinning and Word crashes.

The regular Save command works fine. But if I want to save the document
to anything other than the last default, I must manually drill down to
the folder I want to save it in on the external hard drive.



Here's what I already did to troubleshoot:

- OS 10.4.8 is up to date. Word 2004 has the latest update.

- Autosave is off.

- Replaced the prefs.plist file

- Repaired Disk permissions.

- Ran Disk Warrior.

None of the above fixed the problem.



NARROWED DOWN THE PROBLEM:

- Opened a new document from a subfolder on the external drive, copied
and pasted the contents of an old document. "Saved as" to desktop. No
problem here.

- Closed the new file and opened it again. "Saved as" to the Documents
file on the external drive. No problem here.

- Repeated the process, this time saving to a subfolder within
Documents on the external drive. Word crashed.


THUS:
The problem seems to be that Word can open files from any subfolder of
the Documents folder on the external drive, and can "save," but can't
handle the "save as" command to the same subfolder.

Any ideas as to what's going on?

Paula


--

Please reply to the newsgroup to maintain the thread. Please do not
email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410