M
Michael
Good afternoon,
I already tried the public newsgroups, the concierge, my friend google etc…
And I still need help !
We have something like 1400 people in my company. All working with Exchange
server 2003 and Outlook 2003. The regular setup for 90 percent of the clients
is an Exchange with the default delivery in a local pst, in order to save
space on the server. All the clients use the Cached mode.
We often have people who have problems with their Outlook rules, with the
Out of Office wizard or with emails stuck in the Outbox. Those problems occur
only with people working with a local delivery and the cached mode. At the
beginning workaround that by recreating the Outlook profile, reinstallations
and things like that. But one day I just try to disable the Cached Mode and
all the problems were gone.
Since then we thought… oh this is a bug. The ost file is corrupt in a
certain way… Microsoft should already know that. Let’s patch the clients. No
effects.
So now there are some options…
- disable that when this problem occur
- disable that for all the clients that don’t need it (working with pst)
The first options is not really good because that means that our customer
will have problems. We can solve it, but we lose time.
The second is heavy in term of management. Because 10 percent of our clients
need the cached mode (laptop or only a mailbox).
On the other hand… It’s a bug. So we should be able to work with the cached
mode without trouble…
Do you have an idea ? a clue ? somethine ?
I already tried the public newsgroups, the concierge, my friend google etc…
And I still need help !
We have something like 1400 people in my company. All working with Exchange
server 2003 and Outlook 2003. The regular setup for 90 percent of the clients
is an Exchange with the default delivery in a local pst, in order to save
space on the server. All the clients use the Cached mode.
We often have people who have problems with their Outlook rules, with the
Out of Office wizard or with emails stuck in the Outbox. Those problems occur
only with people working with a local delivery and the cached mode. At the
beginning workaround that by recreating the Outlook profile, reinstallations
and things like that. But one day I just try to disable the Cached Mode and
all the problems were gone.
Since then we thought… oh this is a bug. The ost file is corrupt in a
certain way… Microsoft should already know that. Let’s patch the clients. No
effects.
So now there are some options…
- disable that when this problem occur
- disable that for all the clients that don’t need it (working with pst)
The first options is not really good because that means that our customer
will have problems. We can solve it, but we lose time.
The second is heavy in term of management. Because 10 percent of our clients
need the cached mode (laptop or only a mailbox).
On the other hand… It’s a bug. So we should be able to work with the cached
mode without trouble…
Do you have an idea ? a clue ? somethine ?