Problems with the installation

[RG99]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Had a copy of Mac:Office 12.0.0, but couldn't ever upgrade it successfully. Finally bought another copy (digital download) of 12.1.6 to install - had already moved the other to a 'safe location'.

The install completes successfully, however, when attempting to open any of the Office programs I get the following error:

"A problem has been detected with the Microsoft Office installation." and "try running the Office Installer again to resolve the problem".

I have run the installer four additional times (restarting the computer between times) and the results are the same.

Help! Thanks in advance for any assistance.

Roger

 

[Diane Ross]

Are you logged in as admin?

Dos and Don'ts for a good install

<http://tinyurl.com/6cmyyc>

Check List to troubleshoot your install

<http://www.entourage.mvps.org/troubleshoot/install_08.html#checklist>

 

[RG99]

Hi Diane,

Thank you for supplying the help files. I got rid of all of the old plist files (as a trial) and reinstalled the digital download. While the results of running Word, Powerpoint, Excel, Entourage etc., were the same as before, MS Messenger would run however. I don't know if that changes anything or not.

 

[Diane Ross]

Thank you for supplying the help files. I got rid of all of the old plist
files (as a trial) and reinstalled the digital download. While the results of
running Word, Powerpoint, Excel, Entourage etc., were the same as before, MS
Messenger would run however. I don't know if that changes anything or not.

I'm not really sure we can help with your problem via the forum. It appears
you might have issues that are a bit too complex for us to see of guide you.
Do you have someone in your area that can help? What about a local Mac User
Group? I do consulting, but I'm not sure I could even help over the phone
with something like this.

 

[SebDominguez]

M$ office suck

Buy iWork