Problems with update - am not using beta and did not remove anylanguages

[tlassek]

I am also having problems with the 12.1.7 update. I am using Office
12.1.5 with 10.5.6.

I am not running the beta software and I did not use any utilities to
remove any languages (nor did I manually remove them). I run a pretty
basic system. I am running a 24" Intel iMac.

I receive the error "You cannot install Office 2008 12.1.7 Update on
this volume. A version of the software required to install this update
was not found on this volume."

Microsoft needs to come up with a better solution than removing office
and reinstalling office.

 

[Corentin Cras-Méneur]

I am also having problems with the 12.1.7 update. I am using Office
12.1.5 with 10.5.6.

I am not running the beta software and I did not use any utilities to
remove any languages (nor did I manually remove them). I run a pretty
basic system. I am running a 24" Intel iMac.

I receive the error "You cannot install Office 2008 12.1.7 Update on
this volume. A version of the software required to install this update
was not found on this volume."

You can try repairing permissions to see if it helps (then reboot),

Microsoft needs to come up with a better solution than removing office
and reinstalling office.

I know :-(

Corentin

 

[tlassek]

Repairing permissions and rebooting didn't help

I wanted Microsoft to know this is happening to people who are NOT
modifying their systems and NOT running beta software.

 

[Corentin Cras-Méneur]

Repairing permissions and rebooting didn't help

I wanted Microsoft to know this is happening to people who are NOT
modifying their systems and NOT running beta software.

MS will only know if you tell them (this is a peer-support group, not a
group where MS reads and answers posts).
Use the Send Feedback command in the Help menu of any of the Office
apps.

Corentin