Problems with updates

[mordotcom26]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I bought the Office for Mac a few weeks ago. I loaded the disk and my Word worked fine. I recieved a message to update my program. I did so and once the update was complete I kept getting the office assistant telling me to complete a survery and to register my account. I did both, but it will not let me get past the office assistant. I cannot open any of my Office programs such as Word, Powerpoint, or Excel. I have already tried to uninstall Office and reload it, but it does not reload to the same setup I had prior. I have none of the 2008 options. It is a very basic form. What can I do?

 

[Frank Garland]

I got a message from Microsoft asking me to download an Office update. I did this and now it says that there are two version of Office running and I can't have two versions on my computer so I can't get access to any office applications -- no Word, PP, Excel, or Entourage. Dead in the water.

 

[Guest]

Loaded Office to a clean install of Mac O.S. on a MacBook Air.

[Zeroed hard drive partition,
Booted from the Mac OS Install disk, etc.]

Installed Office,
Office checked for updates,
Ran the updater,
which locked up
and required Force Quit.
Restarted the computer,
Ran Disk Utility,
Correct Permissions,
Restarted,
Ran updater from Word,
Installed properly,
Seams to work fine.

Questions,
Has anyone else seen this?
What is the most likely cause?

What probably went wrong?

While I will be restoring the pre - office disk image,
It would still be helpful to know issue.
Many Thanks,

David