M
Matt_O
Hi there!
I have a problem with Word 2002. I have a Win2000 laptop with SP4 and all hotfixes and a fully patched install of Office XP Professional. The problem is that after using Word the word.exe process does not always close. This proves to be a problem as there is a database app that occasionally needs access to the normal.dot file for integration purposes. Of course, this doesn't work since the template remains locked by Word.
At the moment the user has to use a batch file to kill teh process when she encounters problems.
I know there's a myriad of possibilties but I was wondering if anyone has any suggestions? The laptop is part of a network with similair machines (identical software) and no other systems have this problem.
Thanks for any help,
Matt.
I have a problem with Word 2002. I have a Win2000 laptop with SP4 and all hotfixes and a fully patched install of Office XP Professional. The problem is that after using Word the word.exe process does not always close. This proves to be a problem as there is a database app that occasionally needs access to the normal.dot file for integration purposes. Of course, this doesn't work since the template remains locked by Word.
At the moment the user has to use a batch file to kill teh process when she encounters problems.
I know there's a myriad of possibilties but I was wondering if anyone has any suggestions? The laptop is part of a network with similair machines (identical software) and no other systems have this problem.
Thanks for any help,
Matt.