C
crm
I use tracking all the time without problems. Today, I sent out an
email with voting buttons and inadvertantly moved the email out of the
Sent Items folder. I realized this after 3 of the responses had been
sent back and not tracked. The last few were tracked just fine after I
moved the original email back to Sent Items. I still have the first 3
responses in my inbox, but they weren't processed for the tracking tab.
Is there anyway I can process those responses again so that they can
be added to the tracking list of the original email? Any help you
could provide will be greatly helpful!
Thanks!
(e-mail address removed)
email with voting buttons and inadvertantly moved the email out of the
Sent Items folder. I realized this after 3 of the responses had been
sent back and not tracked. The last few were tracked just fine after I
moved the original email back to Sent Items. I still have the first 3
responses in my inbox, but they weren't processed for the tracking tab.
Is there anyway I can process those responses again so that they can
be added to the tracking list of the original email? Any help you
could provide will be greatly helpful!
Thanks!
(e-mail address removed)