Product ID and invalid Product key message

[blueyonearth]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

A PERFECT STORM! After completing an auto-update that announced itself as "critical", any attempt to open Office results in an Invalid product key message. In order to type in the new product key, i have to enter the product ID. You can only get the product ID by opening the programme....which I CAN'T open because I have an invalid product key. I HATE AUTO UPDATER! Please help.

 

[Diane Ross]

A PERFECT STORM! After completing an auto-update that announced itself as
"critical", any attempt to open Office results in an Invalid product key
message. In order to type in the new product key, i have to enter the product
ID. You can only get the product ID by opening the programme....which I CAN'T
open because I have an invalid product key. I HATE AUTO UPDATER! Please help.

Invalid Product Key after updating to SP2

<http://tinyurl.com/nmogr5>

There is some confusion over the Product Key and Product ID.

The Product Key also called CD Key is on a yellow or bright orange sticker
on the CD package.

The Product ID is given during the Setup Assistant process. The Product ID
will look like this: 11111-130-0001111-12345). It is used to register. Write
this Product ID down or take a screen snap.

 

[Justin]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

A PERFECT STORM! After completing an auto-update that announced itself as "critical", any attempt to open Office results in an Invalid product key message. In order to type in the new product key, i have to enter the product ID. You can only get the product ID by opening the programme....which I CAN'T open because I have an invalid product key. I HATE AUTO UPDATER! Please help.

Here's what I did when I had this problem - right at the end of my
semester when I had projects due.
I turned off auto updater.
Before you do this, wait a few hours and see what others say - they may
be an easier way.


Delete these two files:

$HOME:Libraryreferences:Microsoft:Office 2008:Microsoft Office 2008
Settings.plist

where $HOME is your home folder, and

HD:Applications:Microsoft Office 2008:Office:OfficePID.plist



I don't know if you have to do this with every user on the machine however.

*Cough*NeoOffice*Cough* sorry, packing dust.