Product Key and Purchased New Office

[patrick2000]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I too had the problem with not having a valid product key. I restored an earlier version of Microsoft Office (12.1.9) from Time Machine and purchased a new Office 2008. How do I enter the new product key? I'm afraid of inserting the new disk for fear of losing previous emails, settings, etc. Should I download the SP2 update again, delete the "plist" files recommended and then when setup assistant asks for the product key, enter the new product key from the one I just purchased? Does this newly purchased product key somehow have to be registered before it is valid or does it become valid and activated just by purchasing it?

 

[Corentin Cras-Méneur]

I too had the problem with not having a valid product key. I restored an
earlier version of Microsoft Office (12.1.9) from Time Machine and
purchased a new Office 2008. How do I enter the new product key?

You can uninstall Office using the uninstaller and reinstall the new
one. The e-mails, etc are not touched.

Actually, there is a way to de-serialize and re-serialize, but I do NOT
like Time Machine restores for Office (since there are bits and pieces
installed in other locations than /Applications) so I would still
uninstall and reinstall.

Corentin

 

[patrick2000]

wrote:

You can uninstall Office using the uninstaller and reinstall the new
one. The e-mails, etc are not touched.

Actually, there is a way to de-serialize and re-serialize, but I do NOT
like Time Machine restores for Office (since there are bits and pieces
installed in other locations than /Applications) so I would still
uninstall and reinstall.

Corentin


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Thanks so much for your advice. Is there a simple uninstall menu option or application? After uninstalled, then I go through the installation of the new program and walk through the setup assistant? None of my emails, documents, settings are affected?

 

[Diane Ross]

Thanks so much for your advice. Is there a simple uninstall menu option or
application? After uninstalled, then I go through the installation of the new
program and walk through the setup assistant? None of my emails, documents,
settings are affected?

<http://www.entourage.mvps.org/install/remove_office.html>

Note you'll see on the page the files that are not removed. You'll have to
remove those manually.

Nothing in the Microsoft User Data folder is supposed to be touched with the
install, BUT somethings things go wrong and files can disappear. I suggest
that you zip (compress) your Main Identity folder or make a backup just in
case.

~/Documents/Microsoft User Data/Office 2008 Identities

Install Office for Mac 2008 including updates

<http://www.entourage.mvps.org/install/install_update_2008.html>

Dos and Don'ts for a good install
<http://www.entourage.mvps.org/troubleshoot/install_08.html#basics>

In case the above link does not work:

<http://tinyurl.com/6cmyyc>

Check List to troubleshoot your install

<http://www.entourage.mvps.org/troubleshoot/install_08.html#checklist>

 

[dougdc3]

patrick -
were you able to solve your problem with the product key?
i just ran into the same issue and wondering what's the best remedy...

did you uninstall/reinstall?
any loss of data?