Thanks for your answer JoAnn Paules. Unfortunately I tried many times and
double checked the code, but I still have the problem, I have a cut of the
label with the code and also a bar code behind, the CD also has a bar code
and some security holograms, I don't know if it can be useful to confirm the
key code. It is impossible to think that I am using a wrong key code, even if
I have other microsoft original programs and/or older original versions,
because I always keep carefully the label with the code. I knew that licenses
allows just one installation (I mean in one computer), that is why I
uninstalled the software from my old computer, but I don't know if the
problem could be because I registered the product when using my old computer.
(I really don't know how it works). This can not be happening to me. I have a
original cd and label with a product key code which I personaly bought last
year and it is being identified as pirate!!!. Should be another way to
validate the authenticity of the product. Thanks
Eduardo
:
Look at the product key under good lighting. Be aware that Bs and 8s look a
lot alike as do other letters/numbers.
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
Could someone help me? My MS Office 2003 software is being not recognized
as
original, I don't know why, I have the original CD which I bought last
year
but since I installed it in my new computer I can not update it or receive
support. When I insert the product key code the system responds that it is
not valid. What could I do? Thanks
