Product Key invalid

[Jennie]

Hello, my computer was not working so I had to use the recovery CD and it is
back to the way it came from the factory. When I went to use Microsoft
Office Professional Edition 2003, it asked for the product which is on the
back of the CD on a yellow sticker that I have put in correctly but which is
saying invalid. Any suggestions?

 

[JoAnn Paules]

Use a good strong light and look at that number again. Bs look like 8s, Ds
look like 0s, etc.

 

[Jennie]

Dear JoAnn, I have already read the same suggestion that you made on other
posts and I assure you that I have put in the correct product key, that is
not the problem. I'm only 27 and I have excellent eyesight. I am looking
for other than the obvious suggestions as I have already tried them. Do you
have any other suggestions?

Use a good strong light and look at that number again. Bs look like 8s, Ds
look like 0s, etc.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Hello, my computer was not working so I had to use the recovery CD and it
is
back to the way it came from the factory. When I went to use Microsoft
Office Professional Edition 2003, it asked for the product which is on the
back of the CD on a yellow sticker that I have put in correctly but which
is
saying invalid. Any suggestions?

 

[Jennie]

P.S.

The exact error message was:

"You have not entered a valid Product Key.

Please check the number located on the sticker on the back of the CD case on
your certificate of authenticity."

Dear JoAnn, I have already read the same suggestion that you made on other
posts and I assure you that I have put in the correct product key, that is
not the problem. I'm only 27 and I have excellent eyesight. I am looking
for other than the obvious suggestions as I have already tried them. Do you
have any other suggestions?

Use a good strong light and look at that number again. Bs look like 8s, Ds
look like 0s, etc.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Hello, my computer was not working so I had to use the recovery CD and it
is
back to the way it came from the factory. When I went to use Microsoft
Office Professional Edition 2003, it asked for the product which is on the
back of the CD on a yellow sticker that I have put in correctly but which
is
saying invalid. Any suggestions?

 

[Jennie]

I found this a as a possible solution which I am now going to try:

"Error Message: "You have not entered a valid product key. Please check the
number located on the sticker on the back of the CD case or on your
Certificate of Authenticity."

Translation: You purchased a computer with Office 2003 preinstalled. Before
running any of the preinstalled Office applications, you installed Office
2003 Professional. You then started an Office application and received the
error message, essentially because your system can't decide which Office
edition the application belongs to.

Solution: You need to remove the Office edition you don't want—probably the
pre-installed Office edition—and then reinstall Office 2003 Professional.
Click Start, choose Control Panel, and double-click Add Or Remove Programs.
Select your preinstalled Office edition, click Remove, and follow the
instructions to remove this edition of Office. Next, still in the Add Or
Remove Programs dialog box, click Add New Programs. Click CD or Floppy; when
the Install Program from Floppy Disk Or CD-ROM dialog box appears, put your
Office Professional CD in your drive and click Next. Follow the instructions
to install Office Professional, making sure to enter the product key from the
back of your Office Professional CD-ROM case when prompted. You shouldn't see
the error message again.

(NOTE: Even if you decide you'd prefer Office Standard or Basic, install
Office Professional and use the Custom install to specify only those Office
applications you want.) "

http://www.smartcomputing.com/editorial/article.asp?article=articles/archive/r0803/21r03/21r03.asp
Accessed 8/24/08 @1514

Dear JoAnn, I have already read the same suggestion that you made on other
posts and I assure you that I have put in the correct product key, that is
not the problem. I'm only 27 and I have excellent eyesight. I am looking
for other than the obvious suggestions as I have already tried them. Do you
have any other suggestions?

Use a good strong light and look at that number again. Bs look like 8s, Ds
look like 0s, etc.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Hello, my computer was not working so I had to use the recovery CD and it
is
back to the way it came from the factory. When I went to use Microsoft
Office Professional Edition 2003, it asked for the product which is on the
back of the CD on a yellow sticker that I have put in correctly but which
is
saying invalid. Any suggestions?

 

[Mary Sauer]

Did you get it to work with the workaround you posted?

There is a KB article that addresses this error
"You have not entered a valid Product Key" error message when you use a custom
MST file to install Office 2003
http://support.microsoft.com/kb/831178/en-us

--
Mary Sauer
http://msauer.mvps.org/

I found this a as a possible solution which I am now going to try:

"Error Message: "You have not entered a valid product key. Please check the
number located on the sticker on the back of the CD case or on your
Certificate of Authenticity."

Translation: You purchased a computer with Office 2003 preinstalled. Before
running any of the preinstalled Office applications, you installed Office
2003 Professional. You then started an Office application and received the
error message, essentially because your system can't decide which Office
edition the application belongs to.

Solution: You need to remove the Office edition you don't want-probably the
pre-installed Office edition-and then reinstall Office 2003 Professional.
Click Start, choose Control Panel, and double-click Add Or Remove Programs.
Select your preinstalled Office edition, click Remove, and follow the
instructions to remove this edition of Office. Next, still in the Add Or
Remove Programs dialog box, click Add New Programs. Click CD or Floppy; when
the Install Program from Floppy Disk Or CD-ROM dialog box appears, put your
Office Professional CD in your drive and click Next. Follow the instructions
to install Office Professional, making sure to enter the product key from the
back of your Office Professional CD-ROM case when prompted. You shouldn't see
the error message again.

(NOTE: Even if you decide you'd prefer Office Standard or Basic, install
Office Professional and use the Custom install to specify only those Office
applications you want.) "

http://www.smartcomputing.com/editorial/article.asp?article=articles/archive/r0803/21r03/21r03.asp
Accessed 8/24/08 @1514

Dear JoAnn, I have already read the same suggestion that you made on other
posts and I assure you that I have put in the correct product key, that is
not the problem. I'm only 27 and I have excellent eyesight. I am looking
for other than the obvious suggestions as I have already tried them. Do you
have any other suggestions?

Use a good strong light and look at that number again. Bs look like 8s, Ds
look like 0s, etc.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Hello, my computer was not working so I had to use the recovery CD and it
is
back to the way it came from the factory. When I went to use Microsoft
Office Professional Edition 2003, it asked for the product which is on
the
back of the CD on a yellow sticker that I have put in correctly but which
is
saying invalid. Any suggestions?