W
Wendie :)
Hello - would love it if someone could help, I'm very frustrated!!
Recently purchased Windows Vista Ultimate (PRODUCT)RED UPGRADE w/SP1 64 bit
via this site: www.digitalriver.com at a discounted student price. I had to
verify I was a student and the whole bit, so I'm pretty certain it's a
legitimate venue. I received my order confirmation along with the product
key. However after installation and trying to use the Office applications I'm
receiving the following error upon entering the key (copy and pasted directly
from the email): The key is incorrect. Verify that you have the correct key,
and then retype it.
Am I missing something?? The only thing I have for the key information is in
this confirmation email. I received a back-up copy through the mail but it
doesn't have anything on it. Now I feel like I'm out $65 and have a bunch of
software installed on my computer that is useless..............any advice??
Should I try entering the key without hyphens or something? I thought by
copying and pasting that I wouldn't have issues...
Appreciate your help...Wendie
Recently purchased Windows Vista Ultimate (PRODUCT)RED UPGRADE w/SP1 64 bit
via this site: www.digitalriver.com at a discounted student price. I had to
verify I was a student and the whole bit, so I'm pretty certain it's a
legitimate venue. I received my order confirmation along with the product
key. However after installation and trying to use the Office applications I'm
receiving the following error upon entering the key (copy and pasted directly
from the email): The key is incorrect. Verify that you have the correct key,
and then retype it.
Am I missing something?? The only thing I have for the key information is in
this confirmation email. I received a back-up copy through the mail but it
doesn't have anything on it. Now I feel like I'm out $65 and have a bunch of
software installed on my computer that is useless..............any advice??
Should I try entering the key without hyphens or something? I thought by
copying and pasting that I wouldn't have issues...
Appreciate your help...Wendie