Product key not working

H

huntr43

I have it on a sticker under my laptop, but does not work. Program is locked
and i need it.
 
G

Gordon

huntr43 said:
I have it on a sticker under my laptop, but does not work. Program is
locked
and i need it.

That's the WINDOWS product key, not the Office Product key.

If you have bought a boxed copy the key is on the side of the swing-out part
of the Jewel case.
If you bought it on-line then the key was on the web page after the download
and you should also have had an email with it in.
 
R

Rae Drysdale

The product number refers to the operating system, Windows XP, Vista or
Windows 7. The Office product number should be with the CD.
 
H

huntr43

When i click on Microsoft office word 2007 it ask for a 25 digit product key.
"help" told me where to find it. Program was installed on pc before purchase.
My product key is 25 dig's, but will not accept it. Didn't get any manuals
with pc. What now?
 
R

Rae Drysdale

When Office is installed on a pc before purchase it usually is a trial copy
which lasts for 60 uses. Then you need to purchase it.
 
H

huntr43

Just to clarify. I have a desktop icon that says "microsoft office 60 day
trial online". is that the same program in the start menu that says
"microsoft office word 2007"?
 
S

Suzanne S. Barnhill

Yes, it's really quite misleading. There is nothing in Add/Remove Programs
to suggest that the installed version is merely a trial, and when you
uninstall the trial version (as I did on a recently purchased laptop), the
desktop icon remains, presumably so that, if you change your mind, you can
redownload the trial version.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 

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