Have you removed the Test Drive? If it's a new computer it will have had
Microsoft Office Test Drive pre-installed.
You need to run the Remove Office tool to get rid of that installation
before you can install your paid-for version.
I think that will be the problem: run Remove Office, then re-install.
NOTE: Remove Office will fail if you delete anything. If that happens,
re-install the Test Drive, then run Remove Office to cleanly remove it. You
can't cleanly remove software from OS X by deleting stuff
Having removed the Test Drive, then restart the computer before you install
Office 2004. This time, it will accept the product key (if it's legal...)
If a fresh install won't accept the product key, you have a bad key and you
need to ring your local Microsoft office and sort it out over the phone.
Hope this helps
I recently got a new MacBook and am trying to install Office 2004 on
it. I've hit a road block. It is not accepting my product key. This is
the only computer on my network running Office 2004 so it is not an
issue with dual licenses or anything like that. Please advise. Classes
start tomorrow and I need to have this stuff working!
--
Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.
John McGhie <
[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410
