Product Key on reinstall

[Bernard W Joseph]

A national-level ISP badly goofed me up when I moved a week ago. As a
result, I had to eliminate and reinstall Office 2004, as well as several
other applications, on my Macbook. When I reinstalled, I used the same
Product Key as I had originally.

Word and Excel give me a Microsoft Framework error message that doesn't
interfere with their operation. However, Entourage will not open at all
because of an Entourage Identity problem. I suspect that this is the
result of using the old Product Key, but I do not want to reinstall with
a new key without some affirmation form an expert.

Thank you all.

Bernard W Joseph

 

[Michel Bintener]

The error message you encounter have nothing to do with using the old
product key; simply update Office using either Microsoft AutoUpdate or the
installers from Mactopia (11.3.3 and 11.3.4, in that order), and all these
problems should go away.

A national-level ISP badly goofed me up when I moved a week ago. As a
result, I had to eliminate and reinstall Office 2004, as well as several
other applications, on my Macbook. When I reinstalled, I used the same
Product Key as I had originally.

Word and Excel give me a Microsoft Framework error message that doesn't
interfere with their operation. However, Entourage will not open at all
because of an Entourage Identity problem. I suspect that this is the
result of using the old Product Key, but I do not want to reinstall with
a new key without some affirmation form an expert.

Thank you all.

Bernard W Joseph

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***

 

[Bernard W Joseph]

The error message you encounter have nothing to do with using the old
product key; simply update Office using either Microsoft AutoUpdate or the
installers from Mactopia (11.3.3 and 11.3.4, in that order), and all these
problems should go away.

Thank you very much.

Bernard

 

[Clive Huggan]

For anyone who has recently switched from Windows: it is very rare that you
need to re-install Office on the Mac; sometimes it only adds to your
problems. See other posts in this discussion group.

Clive Huggan
============