product key won't work

[Regivicious]

I bought "English Microsoft Office Enterprise 2007" and installed it however
when i wanted to type in word, or any other programs like power point etc.,
it required a product key which i expected as i have done my reasearch.

So i typed it in and vola! it's not correct!?!?! i paid a he*l of a
lot of money on this and now i can't access it after a number of times?!?!?!
someone please help! i also can't get support from a real microsoft offical
via email because guess what, it requires a "product key". i typed the same
key in there a few time and bam!, still no access to help on this
problem!!!!!!!!!!!!!!!!!!!!!!!!!!!! I NEED HELP BADLY HERE AND NEED TO
LITERALY CONTACT MICROSOFT ON THIS ISSUE WITHOUT PAYING A LOAD OF MY MONEY I
ALREADY SPENT ON THIS PRODUCT!!!!!!!!!

IF YOU CAN HELP ME IN LITERALY ANNNYY WAAAYYY I WILL LISTEN JUST PLEASE
HELP!!!

 

[Terry Farrell]

I've not read any reports of problems with a product key not working. Did
you buy this from a legitimate source? If you didn't purchase it locally,
you will have to call the Microsoft Support Centre to resolve this.

 

[Regivicious]

But will i have to pay for this issue to be solved?

 

[Regivicious]

And what is the number i should call?

But will i have to pay for this issue to be solved?

 

[Terry Farrell]

It depends where you are located. There should be a help file on the disk.

Terry

 

[Tony Jollans]

When you installed Office 2007 you would have been asked for your product
key. What happened when you entered it at that point?

Whenever you enter it, if it is invalid you should contact whomever you
bought it from (not Microsoft) and they should not charge you anything - if
they have sold you a product which doesn't work they are obliged to sort it
out.

 

[Suzanne S. Barnhill]

And there is never a charge from Microsoft for setup/installation issues.

 

[GreenieLeBrun]

I bought "English Microsoft Office Enterprise 2007" and installed it
however when i wanted to type in word, or any other programs like
power point etc., it required a product key which i expected as i
have done my reasearch.

So i typed it in and vola! it's not correct!?!?! i paid a he*l
of a lot of money on this and now i can't access it after a number of
times?!?!?! someone please help! i also can't get support from a real
microsoft offical via email because guess what, it requires a
"product key". i typed the same key in there a few time and bam!,
still no access to help on this problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I NEED HELP BADLY HERE AND NEED TO LITERALY CONTACT MICROSOFT ON THIS
ISSUE WITHOUT PAYING A LOAD OF MY MONEY I ALREADY SPENT ON
THIS PRODUCT!!!!!!!!!

IF YOU CAN HELP ME IN LITERALY ANNNYY WAAAYYY I WILL LISTEN JUST
PLEASE HELP!!!

Are you sure you are entering the Office product key and not the Windows XP
key? They are different.

 

[Regivicious]

Thanks people, for your concern with my problem,

Terry, ill check the help file

Tony, it says that my code is invald simply meaning it doesn't exist and if
the help file doesn't help me i guess i will return it for another

Susan, i don't know what number or whatever to call for help on installation
issue where can i find help free of charge like u said?

Green, IT IS THE PRODUCT KEY! (no doubt)

again, thanks for your concern here.

 

[Suzanne S. Barnhill]

Start at http://support.microsoft.com/. There's a link there to
http://www.microsoft.com/services/microsoftservices/srv_support.mspx.

 

[Regivicious]

when i go to that site and follow through with what it says, i then instead
of getting free help though come up with this address for helping me with my
problem on my Office Enterprise 2007.

http://support.microsoft.com/oas/default.aspx?ln=en-us&c1=505&prid=10181&gprid=423614

as all may see it all requires a payment in the end even after buying the
product.....

 

[Suzanne S. Barnhill]

Call the number for paid support; you will not be charged for an
installation issue. Note, however, that you are not eligible for the support
listed at the URL you gave unless you are part of one of the listed
programs. For "man in the street" support, you can call the consumer number,
but it may not be helpful with the Enterprise edition, which is available
only through volume licensing, which assumes that you have gotten it as part
of a corporate rollout and have an IT department to help.