Program errors on multiple Microsoft Office 2003 programs

R

ryan.libbert

I have an end-user who is using Microsoft Office 2003
He came to me with a bevvy of problems that I have been unable to solv
except for one

Excel: some Excel documents will open fine and others will not load
instead an error saying "Microsoft Office Excel has encountered
problem and needs to close. We are sorry for the inconvenience."
Also, the Excel workbooks I am able to open up fine will not show whe
I click on print preview. Instead the same error mentioned above pop
up

Powerpoint: the program wil open fine, much like Excel; but when I ope
a powerpoint document into it an error comes up saying "Microsoft Offic
PowerPoint has encountered a problem and needs to close. We are sorr
for the inconvenience.

Outlook: this is the one I could solve. Whenever replying o
composing a message, an error apears after about 3 seconds of typin
that says "Microsoft Word has encountered a problem and needs to close
We are sorry for the inconvenience." I changed the editing from Wor
to the onboard Outlook editor and I did not get the error anymore, bu
I think this symptom might have something to do with it

I asked the user if he had downloaded anything recently and he said no
I uninstalled/reinstalled office but with no joy. I have updated i
with service pack 3 and all recomended updates from Microsoft but
still encounter the errors in both Excel and Powerpoint

Any suggestions
-Rya
 

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