Project 2000 - can't print

[משה הדר]

Hello,

We work with Office 2000 + Project 2000 (all latest SP/SR)
On some machine we upgrade only the Outlook to Outlook 2003 (with SP1).
We cannot print from Project any more (also tried to select different
printers).

Getting this message: The printer connection isn't working.

Any Idea?

Moshe

 

[Rob Schneider]

Check that it can print from other applications. Try deleting the
printer driver, then re-install it. Probably unrelated to Project since
all printing is controlled by the operating system, not Project.

Hope this is useful to you. Let us know.

rms

 

[משה הדר]

Thanks Rob, but this is not the case.
All software, including other Office product, can print to any of the
printers.

The message box apear only on the Project software, when trying to print

 

[Rob Schneider]

A mystery. Did you try deleting the printer and re-installing (a quick
operation)?

Clearly something in Outlook 2003 upgrade over-wrote something that
Project wanted. I guess I would reinstall Project 2002 since it has
install software that detects whats there and may install different and
fix the issue apparently caused by Office 2003.

Hope this is useful to you. Let us know.

rms