Project colored dots disappeared with SP2

[Maestro]

I had updated to SP2 and everything was fine with Entourage (sort of).
Now, suddenly and without warning, the colored dots that appeared on
calendar events that were linked to a project have disappeared. The
space for the dot, however, is still there.

Other strange goings on:

If I choose "Projects", the large window showing the names of the
projects has each project in the color that it was assigned. However,
in the small panel on the left, the projects in the heirarchial menu
are not colored (before they were).

Can someone please help?????

 

[dcaz]

I'm having exactly the same problem... the only thing that *might* have
precipitated this (other than SP2) was the latest Mac Security update
that I downloaded this morning.

I rebuilt my Entourage database - but the problem persists.

I've tried repairing permissions, running maintenance scripts using
Tiger Cache Cleaner, but no avail.

This is bad news, since I use the project color coding to organize my
emails all the time.

 

[AndrewMac]

Since downloading the SP2 I'm having a similar problem with the tiny
icons not showing up in the "week view" that have previously indicated
a link from a meeting to a contact or that it is a recurring event. The
links are still in the event, but there's no direct evidence of this
any longer in the "week view" display. Instead you have to open the
event and click on the link to verify the link is there. This is loss
in display functionality.

There's also an annoying change in the way the pull down menu to move
messages to a folder is displayed. The quick menu now adds the phrase
"(on this computer)" to every folder making it even harder than it was
before to locate the folder I want to move the message into. I
understand that this is probably because they've added more remote
capacities for managing other's e-mail, but it would be better to have
some color coding or other preference options to control the pull down
menu display to various folders.

I also downloaded the Mac Security Update 2005-008 (Mac OS X 10.3.9) at
the same time as SP2. I'm not savy enough about OSX and MSOffice to
know for certain whether the Secuirty Update could be a factor in these
changes, but I tend to doubt it.

I rebuilt permissions which had no effect on the display changes in
Calendar.

Does anyone have any suggestions for how to inform MS about these
issues or any suggestions of how to restore these display functions in
Entourage?

 

[Keiko Toulegenova [MSFT]]

Have you run software auto update from Apple today?
I repro your second problem in your posting after OS software updating in
Entourage 2004 pre-SP2.
Thanks,
Keiko
This posting is provided ³AS IS² with no warranties, and confers no rights.

 

[Keiko Toulegenova [MSFT]]

Hi,
Did you upgrade to Entourage SP2 before you update with Mac Security update?
Before you run Mac update this morning, did you see the colored dot for your
project?
Thanks,
Keiko

This posting is provided ³AS IS² with no warranties, and confers no rights.

 

[Keiko Toulegenova [MSFT]]

Thank you for your report.
As for Project colored dot, did you see the colored dot for your project in
SP2 before you run Mac security update? I encountered this problem even in
Entourage pre-SP2 after running Mac security update.
Thanks,
Keiko
This posting is provided ³AS IS² with no warranties, and confers no rights.

 

[john_orzechowski]

Hi All,

Count me in, too! I noticed the "DOT" problem shortly after upgrading
the recent Mac updates -- the secuity update included. I don't know if
there's a correlation or not--

I'm with you all in that I find the "DOT" an invaluable tool and am
experience some trauma over its loss.

Any Remedies?

John

 

[JohnnyO]

Count me in, too! I noticed the "DOT" problem shortly after upgrading
the recent Mac updates -- the secuity update included. I don't know if

there's a correlation or not--

BTW--I'M STILL RUNNING SP1 OF MICROSOFT OFFICE FOR MAC

So the conflict must reside with one of the recent updates for Mac.

John

 

[Maestro]

Count me in, too! I noticed the "DOT" problem shortly after upgrading
the recent Mac updates -- the secuity update included. I don't know if

there's a correlation or not--

BTW--I'M STILL RUNNING SP1 OF MICROSOFT OFFICE FOR MAC

So the conflict must reside with one of the recent updates for Mac.

John

As the original poster, I can say that I first upgraded to SP2 and had
the dots. Then, after the recent security update, I lost them.

ALTHOUGH, I cannot say that I lost them immediately. If memory serves
me correctly, I had the dots even after the update. However, I did have
a system freeze sometime thereafter and after rebooting, I noticed the
dots gone.

 

[AndrewMac]

I'm not sure of my "upgrade" sequence. I actually did both the SP2 and
Mac Security upgrade within a few minutes of each other and noticed the
issue after completing both installs.

JohnnyO's comment still running SP1 seems to implicate the Mac Security
upgrade. Sounds like it's time to look or cross post on some of the Mac
OS blogs.

 

[Paul Berkowitz]

I'm not sure of my "upgrade" sequence. I actually did both the SP2 and
Mac Security upgrade within a few minutes of each other and noticed the
issue after completing both installs.

JohnnyO's comment still running SP1 seems to implicate the Mac Security
upgrade. Sounds like it's time to look or cross post on some of the Mac
OS blogs.

You can rest assured that Microsoft will be contacting Apple directly to
report the problem and get it solved in another OS update. (Or if there's in
fact something that Entourage is doing that only revealed a problem with the
OS update, that an Entourage update can help with putting right.) It was one
of the MacBU staff here who first asked whether it was the OS update today
that did had made the difference - he knew already and was asking for
confirmation. They'll be working together on it. That will be a lot more
effective, you know.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[dcaz]

Yes, I upgraded to SP2 (Ent. 2004) before I ran the Mac security
update. I did not see the problem in Entourage until after the Mac
Security update.

 

[mikepeat]

I lost my dots too after the SP2 update, but I can't remember how it
relates to the security update. I am using Office 2004 student teacher
edition in the UK.

 

[Paul Berkowitz]

I lost my dots too after the SP2 update, but I can't remember how it
relates to the security update. I am using Office 2004 student teacher
edition in the UK.

It "relates" to the Security Update by having been created by it. It has
nothing to do with the SP 2 Office update, which just happened to come out
the same week. People who applied the Security Update and are still in SP 1
have the same problem, whereas people (like me) who have SP 2 but did not
apply the Security Update have no project dot problems.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[litebrite]

It "relates" to the Security Update by having been created by it. It has
nothing to do with the SP 2 Office update, which just happened to come out
the same week. People who applied the Security Update and are still in SP 1
have the same problem, whereas people (like me) who have SP 2 but did not
apply the Security Update have no project dot problems.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

SO HOW DO I GET MY DOTS BACK?

 

[litebrite]

It "relates" to the Security Update by having been created by it. It has
nothing to do with the SP 2 Office update, which just happened to come out
the same week. People who applied the Security Update and are still in SP 1
have the same problem, whereas people (like me) who have SP 2 but did not
apply the Security Update have no project dot problems.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

SO HOW DO I GET MY DOTS BACK?

 

[dazzlemn]

To All:

Add me to list of dotless entourage users (DEU).

What is the fix?

I'm on on 2004 Office/ Mac X 10.4.2.

Thanks,

Dave

 

[Paul Berkowitz]

SO HOW DO I GET MY DOTS BACK?

Do an Archive & Install of your OS (Panther or Tiger), use Software Update
to update to 10.3.9 or 10.4.2 and other updates, but NOT Security Update
2005-008. Or wait until Apple releases a fix.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[nuragico]

I confirm this theory. I installed SP2 a few hours ago, but I lost the
colored dots 3 weeks ago. Just after I installed Security Update
2005-008 (mac osx 10.4.2 on powerbook G4, Office 2004).
Let's hope in Apple rescue.

 

[aorons]

Please, any progress on this?

I need my dots!!

AndyO