Project Pro 2003 MSDN Install Fails

D

David N Murray

Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
....succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
... succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
P

Peter Foldes

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
P

Peter Foldes

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
P

Peter Foldes

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
P

Peter Foldes

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
P

Peter Foldes

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
P

Peter Foldes

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
P

Peter Foldes

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
P

Peter Foldes

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
P

Peter Foldes

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS) for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
D

David N Murray

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter,

Thanks for the suggestion. My IBM Thinkpad doesn't have the registry keys
identified in the KB 310794. Also, I'm not having any problems with
Windows, just Project Setup. Any other thoughts?

Dave



David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local
cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE"
CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS)
for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to
contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value
1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for
assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
D

David N Murray

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter,

Thanks for the suggestion. My IBM Thinkpad doesn't have the registry keys
identified in the KB 310794. Also, I'm not having any problems with
Windows, just Project Setup. Any other thoughts?

Dave



David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local
cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE"
CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS)
for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to
contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value
1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for
assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
D

David N Murray

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter,

Thanks for the suggestion. My IBM Thinkpad doesn't have the registry keys
identified in the KB 310794. Also, I'm not having any problems with
Windows, just Project Setup. Any other thoughts?

Dave



David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local
cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE"
CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS)
for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to
contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value
1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for
assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
D

David N Murray

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter,

Thanks for the suggestion. My IBM Thinkpad doesn't have the registry keys
identified in the KB 310794. Also, I'm not having any problems with
Windows, just Project Setup. Any other thoughts?

Dave



David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local
cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE"
CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS)
for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to
contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value
1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for
assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
D

David N Murray

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter,

Thanks for the suggestion. My IBM Thinkpad doesn't have the registry keys
identified in the KB 310794. Also, I'm not having any problems with
Windows, just Project Setup. Any other thoughts?

Dave



David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local
cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE"
CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS)
for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to
contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value
1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for
assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
D

David N Murray

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter,

Thanks for the suggestion. My IBM Thinkpad doesn't have the registry keys
identified in the KB 310794. Also, I'm not having any problems with
Windows, just Project Setup. Any other thoughts?

Dave



David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local
cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE"
CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS)
for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to
contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value
1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for
assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
D

David N Murray

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter,

Thanks for the suggestion. My IBM Thinkpad doesn't have the registry keys
identified in the KB 310794. Also, I'm not having any problems with
Windows, just Project Setup. Any other thoughts?

Dave



David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local
cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE"
CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS)
for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to
contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value
1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for
assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
D

David N Murray

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter,

Thanks for the suggestion. My IBM Thinkpad doesn't have the registry keys
identified in the KB 310794. Also, I'm not having any problems with
Windows, just Project Setup. Any other thoughts?

Dave



David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local
cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE"
CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS)
for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to
contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value
1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for
assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 
D

David N Murray

See the below links
http://support.microsoft.com/?kbid=310794&sd=RMVP
http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2002-11/19513.html
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter,

Thanks for the suggestion. My IBM Thinkpad doesn't have the registry keys
identified in the KB 310794. Also, I'm not having any problems with
Windows, just Project Setup. Any other thoughts?

Dave



David N Murray said:
Hi,

I am trying to install MS Office Project Pro 2003 from my MSDN DVDs.
I am receiving the following message

Microsoft Office Project Professional Setup cannot continue
because the installation source has been corrupted.

immediately after click Next on the Product Key DB.

I have tried multipe DVDs, multiple computers, performing the steps in
KB 324853 and 820930, all to no avail.

The short logfile is below. I don't think the SKU03B.XML file is the
problem, although it is not on either DVD I'm trying to install from
(2434.14 or 2434.12).

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
2/27/2006 4:02:00 PM
Setup path: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
Trying to get version of
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE
...succeeded.
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Settings file located:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\

Reading settings file
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI
Located: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Package to install: V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {903B0409-6000-11D3-8CFE-0150048383C9} is not installed for the
user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office Project Professional 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
2/27/2006 4:02:00 PM WaitForMsiExecDone...
2/27/2006 4:02:00 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\CDCache" (Default: 0)
Value: auto
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from
"V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\Files\Setup\PRJPROE.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Product Code : {903B0409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRJPROE.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRJPROE.MSI (PRJPROE.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU03B.XML (SKU03B.XML_0002_1033)
File: CC561201.CAB (CC561201.CAB)
File: CD561201.CAB (CD561201.CAB)
File: CF561201.CAB (CF561201.CAB)
File: CL561201.CAB (CL561201.CAB)
File: CM561201.CAB (CM561201.CAB)
File: CP561201.CAB (CP561201.CAB)
File: CR561201.CAB (CR561201.CAB)
File: CS561201.CAB (CS561201.CAB)
File: IJ561201.CAB (IJ561201.CAB)
File: IS561201.CAB (IS561201.CAB)
File: IU561201.CAB (IU561201.CAB)
File: M2561206.CAB (M2561206.CAB)
File: M3561204.CAB (M3561204.CAB)
File: M4561203.CAB (M4561203.CAB)
File: M9561203.CAB (M9561203.CAB)
File: MG561203.CAB (MG561203.CAB)
File: MT561203.CAB (MT561203.CAB)
File: O0561201.CAB (O0561201.CAB)
File: O1561433.CAB (O1561433.CAB)
File: O9561226.CAB (O9561226.CAB)
File: PA561201.CAB (PA561201.CAB)
File: PC1033BF.CAB (PC1033BF.CAB)
File: PC561407.CAB (PC561407.CAB)
File: PJ561407.CAB (PJ561407.CAB)
File: PR103359.CAB (PR103359.CAB)
File: PR103672.CAB (PR103672.CAB)
File: PR308242.CAB (PR308242.CAB)
File: SKU03B.CAB (SKU03B.CAB)
File: TR103620.CAB (TR103620.CAB)
File: TR308220.CAB (TR308220.CAB)
File: V3561202.CAB (V3561202.CAB)
File: YA561203.CAB (YA561203.CAB)
File: YB561207.CAB (YB561207.CAB)
File: YC561202.CAB (YC561202.CAB)
File: YI561201.CAB (YI561201.CAB)
File: YM561202.CAB (YM561202.CAB)
File: YT561201.CAB (YT561201.CAB)
File: ZD561202.CAB (ZD561202.CAB)
File: ZG561201.CAB (ZG561201.CAB)
File: ZH561202.CAB (ZH561202.CAB)
File: ZM561201.CAB (ZM561201.CAB)
File: ZN561201.CAB (ZN561201.CAB)
File: ZQ561201.CAB (ZQ561201.CAB)
File: ZR561202.CAB (ZR561202.CAB)
File: ZS561201.CAB (ZS561201.CAB)
File: ZT561201.CAB (ZT561201.CAB)
File: ZV561201.CAB (ZV561201.CAB)
File: ZY561203.CAB (ZY561203.CAB)
File: ZZ561201.CAB (ZZ561201.CAB)
File: FILES\SETUP\SETUP.INI (PRJPROE.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Found pre-existing download, will use this as default drive for local
cache.
Found enough space on drive "C:\" to cache all feature cabinets.
(CDCACHE=AUTO) - There is enough space to cache some or all of the image.
Drive for this download is C:\
Completed download for file: DW20.ADM_1033.
Completed download for file: DW20.EXE_0001.
Completed download for file: DWDCW20.DLL.
Completed download for file: DWINTL20.DLL_0001_1033.
Completed download for file: DWTRIG20.EXE.
Completed download for file: OCLEAN.DLL_1033.
Completed download for file: OCLNCORE.OPC_1033.
Completed download for file: OCLNCUST.OPC_1033.
Completed download for file: OCLNINTL.OPC_1033.
Completed download for file: OFFCLN.EXE_1033.
Completed download for file: OSE.EXE.
Completed download for file: PRJPROE.MSI.
Completed download for file: PSS10O.CHM_1033.
Completed download for file: PSS10R.CHM_1033.
Completed download for file: SETUP.CHM_1033.
Failed to download file: SKU03B.XML_0002_1033.
Error 0x80070002
Failed to download file.
Retrying error for resource: SKU03B.XML_0002_1033
Download retry 0 failed: 0x80070002
Download retry 1 failed: 0x80070002
Download retry 2 failed: 0x80070002
Error 0x80070002
failed to wait for file
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
2/27/2006 4:02:04 PM
Executing Task:
Microsoft Office Project Professional 2003
"C:\WINDOWS\system32\msiexec.exe" /I
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\PRJPROE.MSI
LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\"
SETUPEXENAME="SETUP.EXE" /lvpiwaeo
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project Professional
2003 Setup(0001)_Task(0001).txt" LOGVERBOSE=1
STANDALONEOSE="C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE"
CDCACHE="0"
DWSETUPLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office
Project
Professional 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Microsoft Office Project
Professional 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
2/27/2006 4:02:36 PM Chained install return code: 1602

Shutting down chained setup processing.


***** Setup exits
2/27/2006 4:02:36 PM
(return = 1602)

This is from the verbose file. This is the part that fails (whole file is
~500K):

[snipped parts that looked like it worked]
Action ended 16:02:31: ValidatePID. Return value 1.
MSI (c) (14:F8) [16:02:31:640]: Doing action: SKURED
Action 16:02:31: SKURED.
Action start 16:02:31: SKURED.
MSI (c) (14:08) [16:02:31:640]: Invoking remote custom action. DLL:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI44.tmp, Entrypoint: SetSKUProp
MSI (c) (14!C4) [16:02:31:656]: PROPERTY CHANGE: Adding SkuredFailed
property. Its value is '1'.
Action ended 16:02:31: SKURED. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action: SetSupportErrorTextRetail
Action 16:02:31: SetSupportErrorTextRetail.
Action start 16:02:31: SetSupportErrorTextRetail.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding ERRORSUPPORTTEXT
property. Its value is 'Contact Microsoft Product Support Services (PSS)
for
assistance. For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail. Return value 1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PERMISSION
Action 16:02:31: SetSupportErrorTextRetail_PERMISSION.
Action start 16:02:31: SetSupportErrorTextRetail_PERMISSION.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PERMISSION property. Its value is 'Verify that you have
sufficient permissions to access the registry or contact Microsoft Product
Support Services (PSS) for assistance. For information about how to
contact
PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PERMISSION. Return value
1.
MSI (c) (14:F8) [16:02:31:671]: Doing action:
SetSupportErrorTextRetail_PROBLEM
Action 16:02:31: SetSupportErrorTextRetail_PROBLEM.
Action start 16:02:31: SetSupportErrorTextRetail_PROBLEM.
MSI (c) (14:F8) [16:02:31:671]: PROPERTY CHANGE: Adding
ERRORSUPPORTTEXT_PROBLEM property. Its value is 'If problem persists,
contact Microsoft Product Support Services (PSS) for assistance. For
information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.'.
Action ended 16:02:31: SetSupportErrorTextRetail_PROBLEM. Return value 1.
Action 16:02:31: BadSource. Dialog created
Action ended 16:02:34: ProductKey. Return value 2.
DoDialogSequence: DoDialogSequence: DoAction ProductKey. returned 1602
Action ended 16:02:34: DoDialogSequence. Return value 2.
MSI (c) (14:BC) [16:02:34:578]: Doing action: UserExit
Action 16:02:34: UserExit.
Action start 16:02:34: UserExit.
Info 2836. An internal error has occurred. (UserExit
) Contact Microsoft Product Support Services (PSS) for
assistance.
For information about how to contact PSS, see
V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM.
Action 16:02:34: UserExit. Dialog created
Action ended 16:02:35: UserExit. Return value 2.
Action ended 16:02:35: INSTALL. Return value 2.
MSI (c) (14:BC) [16:02:35:906]: Destroying RemoteAPI object.
MSI (c) (14:FC) [16:02:35:921]: Custom Action Manager thread ending.
Property(C): SETUPEXEPATH = V:\ENGLISH\OFFICE_SYSTEM\PROJECT2003\pro\
Property(C): TARGETDIR = C:\
[whole bunch of properties follow]

I am logged in as Administrator.

TIA,
Dave
 

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