Project Pro 2007 crash when opening a project from the server.

[Vit]

HI All,

I have a project (just one project!!) that immediately has stopped to
work...

when I'm trying to open it, it crash Project pro 2007 and it give me a
warning "Microsoft Office Project has encountered a problem and needs
to close"...

where can I find a log to better understand where is the problem???

any suggestion to fix this issue?? how can I open the file???

thanks

Vit

 

[piyusha.manish]

HI All,

I have a project (just one project!!) that immediately has stopped to
work...

when I'm trying to open it, it crash Project pro 2007 and it give me a
warning "Microsoft Office Project has encountered a problem and needs
to close"...

where can I find a log to better understand where is the problem???

any suggestion to fix this issue?? how can I open the file???

thanks

Vit

Do you have SP1 installed on your MPP

 

[piyusha.manish]

HI All,

I have a project (just one project!!) that immediately has stopped to
work...

when I'm trying to open it, it crash Project pro 2007 and it give me a
warning "Microsoft Office Project has encountered a problem and needs
to close"...

where can I find a log to better understand where is the problem???

any suggestion to fix this issue?? how can I open the file???

thanks

Vit

If not install SP1 upgrade patch

 

[Marc Soester [MVP]]

Hi Vit,

please ensure that you have the latest Service Packs installed, that goes
for both Server and client
Hope this helps

 

[Vit]

HI, I have installed SP1 and the Infrastructure update... not yet the
cumulative update of december... could this help??????

thanks

Vit

 

[MrAlNather]

HI, I have installed SP1 and the Infrastructure update... not yet the
cumulative update of december... could this help??????

thanks

Vit




- Show quoted text -

Vit,

We used to get this a lot due to data corruption and/or cache issues.

You can clean up your cache by using "start, run" and typing %appdata%
in the dialogue box. Search for the folders for "microsoft, ms
project, cache" and delete the folders from there. It might also be
worth cleaning up the file if you can get to it before it crashes.
Open from the server, save as xml. Close the server and delete the
project from the server. Open project pro on the server environement
and load the XML file. Save as .mpp file. Close project pro. Open
project pro on the server environement and use "tools, enterprise
options, import project to server" and follow the wizard.

I also found that unchecking the "load summary resource assignments"
box on the login credentials dialogue improved stability.

Paul

 

[piyusha.manish]

Please try to reopen your project after installations. May be it
solves your pb