project professional vs PWA data discrepancy

[Andy]

Hi there!

My call is in relation to what seems to be a Project Server synchronisation
issue that I'm experiencing. We’re running Project Professional 2003 and
Project Server 2003 (with SP1) and I’m comparing work actuals in the ‘Task
Usage’ view in project professional and the ‘Adjust Actuals’ view from PWA.
For this project, we’re not receiving any dialogue alerting us that project
has lost sync with the server. Given this, I'd like to know why the project
professional task usage view reports a resource as having spent 7.5 hours
actual work on the annual leave task for a particular day, yet his PWA
timesheet / PWA ‘adjust actuals’ view reports 9 actual work hours spent on a
different task for the same day. What other information do you require to
help us resolve this discrepancy?

Thanks,
Andy

 

[Reid McTaggart]

Are you using Managed Time Periods? Administrative Projects?

 

[Andy]

Hi Reid - thanks for the prompt reply, yes are we're using Administrative
projects - interesting side situation this - one had lost sync with the
server, then we installed SP1 which stopped this sort of thing occuring but
didn't correct the specific crashing schedule, but months later it was able
to (magically?) synchronise without the binary rebuild I was about to try,
happy with the result all the same...

More to the current problem, the schedule with the discrepancey isn't one of
the Administrative schedules and yes we're also using the managed time
periods. From your advice to others, am aware that I can temporarily turn
this off to correct the data and turn back on again, but CEO is asking me why
this is happening and I'm no DBA for finding my way round the complex schema,
anything else or any idea why, how to stop its occurance etc? Again, thanks
in advance,
Andy

 

[Reid McTaggart]

I'm sorry, but I cannot think of a plausible cause.