Project Server Log-in trouble

[higginffx]

A newly added team member is having trouble accessing PWA. He is logging on
using windows authentication, and I have set his permissions to view tasks
and projects in PWA, but he gets an Internet Explorer error message when
trying to log on. Any ideas? Thanks,

 

[Stuart Graham]

The error message would be helpful........

 

[higginffx]

The error message would be helpful........

Can send you a screen shot? Or attach it to a reply?

 

[higginffx]

More info: He can see the PWA home page, but gets the error when clicking
on the Tasks option...

 

[Stuart Graham]

Whats the wording of the error?

 

[higginffx]

The user is on the PWA Home page and clicks on the Tasks tab. An IE dialog
box pops up stating
"Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience.
If you were in the middle of something, the informtion you were working on
might be lost"
There are buttons to debug and/or report the problem to Microsoft.

 

[Stuart Graham]

Sounds like a problem with the ActiveX controls or maybe spyware?

You running SP1 on the server? On the client goto %windir%\Downloaded
Program Files and delete the Project Server ActiveX controls (theres
usually 2 of them, they both start PJ). Restart IE and log back into
PWA, this will reinstall the ActiveX controls.

Do a spyware scan aswell.

 

[higginffx]

No luck, he still gets the same error.

 

[Stuart Graham]

To be honest you'd have to debug the crash to find out whats causing
it....

http://support.microsoft.com/default.aspx?scid=kb;en-us;286350

 

[Gary L. Chefetz [MVP]]

Any chance that the discussion bar is enabled in IE? How about the google
popup blocker or other browser addins?

--


Gary L. Chefetz, MVP
"We wrote the books on Project Server"
http://www.msprojectexperts.com

For Project Server FAQs visit
http://www.projectserverexperts.com

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http://www.mvps.org/project