Proofing Tools

[Anteater]

I purchased Proofing Tools XP believe that it was for Windows XP. Wrong. I
had Office 2000 and there was no possible way the 2 versions would ever talk
to each other. I then contacted the MS store and asked if Office 2003 was, in
fact, an updated version of XP. The young man said yes. So, I waited until my
school put 2003 on my computer during the summer so I could put the Proofing
Tools XP on it. Well, the PT wouldn't load on it either!!!. Now I have an $84
program that won't load on either version of Office and it is months after I
bought it, but never used it. How can I trade it in for PT 2003 without
having to pay $35 for customer service in addition to all the hassel I have
been through???? I am NOT a happy camper! Do not send me a simple web address
that sends me to customer service and tells me to pay $$ to get help. That is
not why I went to all the trouble to get on this community!

 

[garfield-n-odie]

You asked for Office XP Proofing Tools, and you got Office XP Proofing Tools.
You have only yourself to blame if what you asked for doesn't work with what
you've got. Nonetheless, if you were able to get your school to put Office
2003 on your computer, you can probably get them to uninstall that and put on
Office XP instead. Then your Proofing Tools version will match your Office
version, and you can happily go camp yourself.