Proplus.msi file missing....

[Johnb]

I am trying to update MS Office XP SBE with a service pack. While doing this the program tells me to load the original disk and is looking for the file proplus.msi installer package. My original disk does not contain this file. There are other installation packages on the disk and I have tried to use them, they will not work with the update.
What should I do? I there anywhere I can get a copy of the proplus.msi? I do have to full versions of Office as well, I seach the entire disk and there is not a proplus.msi file on either version.

Please Help.....Thanks
John

 

[Bob Buckland ?:-\)]

Hi John,

Look in Add/Remove Programs in the Windows Control Panel
to see which edition of Office XP was installed. Proplus.msi
is from the MS Office Professional (Enterprise/volume license)
edition, rather than the Small Business Edition.

You may want to backup your data, uninstall the Professional
Edition, restart the PC and install the SBE version, or
contact the PC supplier to obtain disks that match what you
have installed.

=========
I am trying to update MS Office XP SBE with a service pack. While doing this the program tells me to load the original disk and is
looking for the file proplus.msi installer package. My original disk does not contain this file. There are other installation
packages on the disk and I have tried to use them, they will not work with the update.
What should I do? I there anywhere I can get a copy of the proplus.msi? I do have to full versions of Office as well, I seach the
entire disk and there is not a proplus.msi file on either version.

Please Help.....Thanks
John >>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/editions.asp