Proret.msi -- I don't have the CDs!

[mcquilkt]

Ok, I have read up on the errors I have been getting lately, with my
office suite constantly asking me for the install CDs and telling me
the missing file is proret.msi. Unfortunately, every fix I have seen
involves putting in the CD and either reintalling or letting it find
the files it needs, and I do not have the CDs. This computer was a
gift, with the Suite already installed, so that is not an option for
me. It worked fine until recently, but I cann't do a restore of my
system either, becuase I do not know the exact date when the problems
started; I must admit I don't do regular restore points, and I did not
initiate any updates to Windows myself, so my guess is this must have
been caused by one of the automatic updates.

Can anyone offer any suggestions or help? Please!

Thanks!

 

[Tom [Pepper] Willett]

Whomever gave you the computer as a gift needs to provide you with the cds..


| Ok, I have read up on the errors I have been getting lately, with my
| office suite constantly asking me for the install CDs and telling me
| the missing file is proret.msi. Unfortunately, every fix I have seen
| involves putting in the CD and either reintalling or letting it find
| the files it needs, and I do not have the CDs. This computer was a
| gift, with the Suite already installed, so that is not an option for
| me. It worked fine until recently, but I cann't do a restore of my
| system either, becuase I do not know the exact date when the problems
| started; I must admit I don't do regular restore points, and I did not
| initiate any updates to Windows myself, so my guess is this must have
| been caused by one of the automatic updates.
|
| Can anyone offer any suggestions or help? Please!
|
| Thanks!
|

 

[mcquilkt]

Unffortunately I don't know if that is possible. I am trying to track
them down, but he can't find them, and he lives across the country from
me, so I can't jusst go over and look. There isn't any other way around
the problem? In the meantime, I will keep searching for someone I know
with the disks -- maybe that will work.