provisioning server

[Andrew J. Kelly]

I just loaded Office Groove 2007 and I get the error stating "unable to
contact the provisioning server". How does this get set? I find it hard to
believe that it is really "backwardscompatibility.groove.net" but that is
what was there by default. The windows firewall is open and I am running
NOD32 but I don't see any issues with it as far as I can tell. Is there a
specific port that needs to be open in the firewall or router?

Account URL
grooveAccount://xxxxxxx
Device Presence Protocol Server URL for LAPTOP_IBM
grooveDNS://backwardscompatibility.groove.net
Device URL for LAPTOP_IBM (This Computer) dpp:///xxxxxx
Identity URL
grooveIdentity://xxxxxxx
Network Address for LAPTOP_IBM (This Computer) [Automatic]
Relay Server URL
grooveDNS://backwardscompatibility.groove.net
Windows Firewall Status
Exception for Groove is enabled


Thanks

 

[Markry@microsoft]

Andrew

This error mssage is usually associated with a break in Internet
connectivity while setting up your Groove client. Are you sure that you had
Internet connectivity and that your personal firewall was allowing Groove
traffic on port 2492?

 

[Andrew J. Kelly]

There was no mention of needing a specific port opened and it stated that my
windows firewall settings were fine. But my router may be blocking this port
so I will check that. Thanks.

--
Andrew J. Kelly SQL MVP
Solid Quality Mentors

Andrew

This error mssage is usually associated with a break in Internet
connectivity while setting up your Groove client. Are you sure that you
had
Internet connectivity and that your personal firewall was allowing Groove
traffic on port 2492?

I just loaded Office Groove 2007 and I get the error stating "unable to
contact the provisioning server". How does this get set? I find it hard
to
believe that it is really "backwardscompatibility.groove.net" but that is
what was there by default. The windows firewall is open and I am running
NOD32 but I don't see any issues with it as far as I can tell. Is there a
specific port that needs to be open in the firewall or router?

Account URL
grooveAccount://xxxxxxx
Device Presence Protocol Server URL for LAPTOP_IBM
grooveDNS://backwardscompatibility.groove.net
Device URL for LAPTOP_IBM (This Computer) dpp:///xxxxxx
Identity URL
grooveIdentity://xxxxxxx
Network Address for LAPTOP_IBM (This Computer) [Automatic]
Relay Server URL
grooveDNS://backwardscompatibility.groove.net
Windows Firewall Status
Exception for Groove is enabled


Thanks