PS 2007 Task Updates - Hours Disappear in PWA grid

[Bernie E]

Our process is to have team members update their time using Task Updates
(daily work hrs + remaining hrs) to enter work updates to tasks (we don't use
the timesheet feature). The manager accepts and approves the task updates
daily, and then publishes the plan. We have several employees who don't see
the time they have submitted in the past. For example, time of 5 hrs is
entered against a task on 5/7, and then approved by the manager. The next
day, the 5 hrs for that task does not show up in their task update grid view
in PWA. Yet, the time does show up in the plan in MS Project, and the Update
History in PWA shows the time was submitted. In short, the time is
disappearing from the PWA Task Update view. This does not occur for all
employees under the same manager.

Any ideas? Is this a known bug?

Thanks in advance.
Bernie

 

[Gary L. Chefetz [MVP]]

Bernie:

What SP and patch level are you at? There have been all kinds of fixes for
problems like this released in recent months.

--

Gary L. Chefetz, MVP
MSProjectExperts
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