PS2007 Active directory sync problem

[Jane Darnell]

Hi,
We are experiencing some strange behavior with the Active directory sync in
Project Server 2007. We have defined 3 groups; one for admins, one for
project viewers, and one for PM's. The ERP is not really used for resourcing,
but only as a way to let users logon and view eachother's plans.

For some reason the AD sync stopped working. The message is failed in the AD
sync screen, but the queue shows the sync as successful. In the queue I see
three entries, two of type project: user sync & resource sync, and one of
type timesheet: the Ad sync. These are all listed as successful. In the event
log on the server there are three event ID's: 7713 - initializing; 7714 - ERP
starting APP_EPM_USERS; 7712 - Sync failed.

I have added users succesfully by hand, but would much prefer to use the AD
sync. Does anyone have any idea why it would stop working? Another point that
may help is that the sync appears to work a little bit. The new users that I
added by hand seem to be overwritten (small letters into CAP's, for example).

Thanks in advance,
Jane

 

[Frank J.]

Jane,

When we first using Project Server 2007, I entered correct department for
every team member. Only to fine the next day, most were overwritten. I
thought maybe I dreamt that I added these fields.... so I did it again, only
to find all my updates gone the next day.

After a little investigation, I realize it was the Department Name in Active
Directory that was overlaying my entries. We updated Active directory with
correct data and all is fine.

 

[Jane D]

Frank,
Thanks for your reply! I have done some further legwork and the sync for the
new users is no longer working at all (I was under the misconception that it
was working a little bit). I have a few more questions though regarding the
sync process after reading the documentation.

Your problem fascinates me though, since I would LOVE to be able to get the
department names to sync (if I ever get the sync working again, that is).
What was the name of the field you were syncing in this way? Is this the
'Group' field?

Here are my new questions:
1. Does the automatic sync that you set up use the one group that you last
set up under Server Settings>Active Directory Enterprise Resource Pool
Synchronization?
2. In the sync process, is it necessary that the ERP be updated as well as
the users? I am mostly interested in arranging the logon access and the user
administration insofar as access rights, but am not particularly interested
in the resource pool.

Thanks again,
Jane

 

[Jane Darnell]

Just a note to say we successfully got the AD<>ERP sync to work again by
deleting all of our resource objects (except the admins) and this meant
deleting some project plans as well. After that the AD sync started working
again. This solution could only be done in a pilot test phase obviously, so I
hope the sync never decides to fold again once we go live with ps2007!