pst-file delete duplicat mail

[CJednell]

Hi Diane and thanks for your helpfulness!

Now I have tried all your suggestions but still get back the old emails.
Last chance is to remove the PST file. How do I do?
Can you give me an instruction how to delete the pst file.
The neighbor has Windows XP as its operating system and does not use the web
mail.
Thank you in advance
Christer jednell


"Diane Poremsky [MVP]" skrev:

How do I see if there is more than one account tied to my neighbor's mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items folder or
use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.

Do you (the neighbor) have web access to the account? If so, log in and
verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my neighbor's mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer

 

[Kathleen Orland]

Do you want to delete the PST or just disconnect it from Outlook? I'd be
very careful about deleting any PST file.

As for web mail, what Diane meant was does the user's ISP have a webmail
function so that the user can log onto it on the ISP's website to check
their mail?

Hi Diane and thanks for your helpfulness!

Now I have tried all your suggestions but still get back the old emails.
Last chance is to remove the PST file. How do I do?
Can you give me an instruction how to delete the pst file.
The neighbor has Windows XP as its operating system and does not use the web
mail.
Thank you in advance
Christer jednell


"Diane Poremsky [MVP]" skrev:

How do I see if there is more than one account tied to my neighbor's

mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items folder or
use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.

Do you (the neighbor) have web access to the account? If so, log in and
verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my neighbor's mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer

 

[CJednell]

Hello
My neighbor has no web mail.
Therefore I can not see if the mailbox is empty.
Could it be a problem with Outlook 2003 on removing pst file?
Why advise you that I will not delete pst file?

Diane said something about that any mail could be corrupted
How can you see what it is?
This I wrote to Diane!
Hello Diane!
I help my neighbor with this problem
Version of Outlook? 2003 (11.5608.5606)
Are you using POP3 or IMAP account? POP3
Are you scanning email with your antivirus? (If so, do not. Disable the email
Inclusion in your virus scanner.)
Using no antivirus software on their computer
I removed the checkmark in the box that stores the emails on the server but
this did not help the way I will continue to solve the problem with the
emails coming back as unread
Christer Jednell



"Kathleen Orland" skrev:

Do you want to delete the PST or just disconnect it from Outlook? I'd be
very careful about deleting any PST file.

As for web mail, what Diane meant was does the user's ISP have a webmail
function so that the user can log onto it on the ISP's website to check
their mail?

Hi Diane and thanks for your helpfulness!

Now I have tried all your suggestions but still get back the old emails.
Last chance is to remove the PST file. How do I do?
Can you give me an instruction how to delete the pst file.
The neighbor has Windows XP as its operating system and does not use the web
mail.
Thank you in advance
Christer jednell


"Diane Poremsky [MVP]" skrev:

How do I see if there is more than one account tied to my neighbor's mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items folder or
use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.
Do you (the neighbor) have web access to the account? If so, log in and
verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my neighbor's mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer

 

[Kathleen Orland]

Yes an individual email can be corrupted and cause lots of problems. The
trick is to create a new PST and move the old mail into it. When you find
one that can't be moved, that's likely the corrupted one.

Since the PST may contain information you really do need, I wouldn't suggest
deleting it until you are aware of exacly what you have on hand.

Odd that your neighbour's ISP doesn't offer a web interface to your
neighbour's email account. Most do.

Hello
My neighbor has no web mail.
Therefore I can not see if the mailbox is empty.
Could it be a problem with Outlook 2003 on removing pst file?
Why advise you that I will not delete pst file?

Diane said something about that any mail could be corrupted
How can you see what it is?
This I wrote to Diane!
Hello Diane!
I help my neighbor with this problem
Version of Outlook? 2003 (11.5608.5606)
Are you using POP3 or IMAP account? POP3
Are you scanning email with your antivirus? (If so, do not. Disable the email
Inclusion in your virus scanner.)
Using no antivirus software on their computer
I removed the checkmark in the box that stores the emails on the server but
this did not help the way I will continue to solve the problem with the
emails coming back as unread
Christer Jednell



"Kathleen Orland" skrev:

Do you want to delete the PST or just disconnect it from Outlook? I'd be
very careful about deleting any PST file.

As for web mail, what Diane meant was does the user's ISP have a webmail
function so that the user can log onto it on the ISP's website to check
their mail?

Hi Diane and thanks for your helpfulness!

Now I have tried all your suggestions but still get back the old emails.
Last chance is to remove the PST file. How do I do?
Can you give me an instruction how to delete the pst file.
The neighbor has Windows XP as its operating system and does not use

the
web

mail.
Thank you in advance
Christer jednell


"Diane Poremsky [MVP]" skrev:

How do I see if there is more than one account tied to my

neighbor's
mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items

folder
or

use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.
Do you (the neighbor) have web access to the account? If so, log in and
verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my

neighbor's
mail?

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer

 

[CJednell]

Hello Kathleen!
Can you give me an instruction how to do to move from the old pts file to a
new pst file.
Then maybe it works.
regards
Christer Jednell

"Kathleen Orland" skrev:

Yes an individual email can be corrupted and cause lots of problems. The
trick is to create a new PST and move the old mail into it. When you find
one that can't be moved, that's likely the corrupted one.

Since the PST may contain information you really do need, I wouldn't suggest
deleting it until you are aware of exacly what you have on hand.

Odd that your neighbour's ISP doesn't offer a web interface to your
neighbour's email account. Most do.

Hello
My neighbor has no web mail.
Therefore I can not see if the mailbox is empty.
Could it be a problem with Outlook 2003 on removing pst file?
Why advise you that I will not delete pst file?

Diane said something about that any mail could be corrupted
How can you see what it is?
This I wrote to Diane!
Hello Diane!
I help my neighbor with this problem
Version of Outlook? 2003 (11.5608.5606)
Are you using POP3 or IMAP account? POP3
Are you scanning email with your antivirus? (If so, do not. Disable the email
Inclusion in your virus scanner.)
Using no antivirus software on their computer
I removed the checkmark in the box that stores the emails on the server but
this did not help the way I will continue to solve the problem with the
emails coming back as unread
Christer Jednell



"Kathleen Orland" skrev:

Do you want to delete the PST or just disconnect it from Outlook? I'd be
very careful about deleting any PST file.

As for web mail, what Diane meant was does the user's ISP have a webmail
function so that the user can log onto it on the ISP's website to check
their mail?


Hi Diane and thanks for your helpfulness!

Now I have tried all your suggestions but still get back the old emails.
Last chance is to remove the PST file. How do I do?
Can you give me an instruction how to delete the pst file.
The neighbor has Windows XP as its operating system and does not use the
web
mail.
Thank you in advance
Christer jednell


"Diane Poremsky [MVP]" skrev:

How do I see if there is more than one account tied to my neighbor's
mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items folder
or
use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.
Do you (the neighbor) have web access to the account? If so, log in and
verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my neighbor's
mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer

 

[Kathleen Orland]

http://www.howto-outlook.com/faq/newprofile.htm

If you scroll halfway down you'll see there are instructions for delivering
mail to your original PST file or creating a new one. One you create the new
PST file, move folders from the old PST to the new one. You can do this by
right-clicking on the folder and choosing to "Move" the folder to the new
location (your new PST file).

Hello Kathleen!
Can you give me an instruction how to do to move from the old pts file to a
new pst file.
Then maybe it works.
regards
Christer Jednell

"Kathleen Orland" skrev:

Yes an individual email can be corrupted and cause lots of problems. The
trick is to create a new PST and move the old mail into it. When you find
one that can't be moved, that's likely the corrupted one.

Since the PST may contain information you really do need, I wouldn't suggest
deleting it until you are aware of exacly what you have on hand.

Odd that your neighbour's ISP doesn't offer a web interface to your
neighbour's email account. Most do.

Hello
My neighbor has no web mail.
Therefore I can not see if the mailbox is empty.
Could it be a problem with Outlook 2003 on removing pst file?
Why advise you that I will not delete pst file?

Diane said something about that any mail could be corrupted
How can you see what it is?
This I wrote to Diane!
Hello Diane!
I help my neighbor with this problem
Version of Outlook? 2003 (11.5608.5606)
Are you using POP3 or IMAP account? POP3
Are you scanning email with your antivirus? (If so, do not. Disable

the
email

Inclusion in your virus scanner.)
Using no antivirus software on their computer
I removed the checkmark in the box that stores the emails on the

server
but

this did not help the way I will continue to solve the problem with the
emails coming back as unread
Christer Jednell



"Kathleen Orland" skrev:

Do you want to delete the PST or just disconnect it from Outlook? I'd be
very careful about deleting any PST file.

As for web mail, what Diane meant was does the user's ISP have a webmail
function so that the user can log onto it on the ISP's website to check
their mail?


Hi Diane and thanks for your helpfulness!

Now I have tried all your suggestions but still get back the old emails.
Last chance is to remove the PST file. How do I do?
Can you give me an instruction how to delete the pst file.
The neighbor has Windows XP as its operating system and does not

use
the

web
mail.
Thank you in advance
Christer jednell


"Diane Poremsky [MVP]" skrev:

How do I see if there is more than one account tied to my neighbor's
mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items folder
or
use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.
Do you (the neighbor) have web access to the account? If so, log

in
and

verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my neighbor's
mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer

 

[CJednell]

Thanks for any help.
Now working email in outloock for my neighbor.
She says hello and thank you also.
Christer Jednell

"Kathleen Orland" skrev:

http://www.howto-outlook.com/faq/newprofile.htm

If you scroll halfway down you'll see there are instructions for delivering
mail to your original PST file or creating a new one. One you create the new
PST file, move folders from the old PST to the new one. You can do this by
right-clicking on the folder and choosing to "Move" the folder to the new
location (your new PST file).

Hello Kathleen!
Can you give me an instruction how to do to move from the old pts file to a
new pst file.
Then maybe it works.
regards
Christer Jednell

"Kathleen Orland" skrev:

Yes an individual email can be corrupted and cause lots of problems. The
trick is to create a new PST and move the old mail into it. When you find
one that can't be moved, that's likely the corrupted one.

Since the PST may contain information you really do need, I wouldn't suggest
deleting it until you are aware of exacly what you have on hand.

Odd that your neighbour's ISP doesn't offer a web interface to your
neighbour's email account. Most do.

Hello
My neighbor has no web mail.
Therefore I can not see if the mailbox is empty.
Could it be a problem with Outlook 2003 on removing pst file?
Why advise you that I will not delete pst file?

Diane said something about that any mail could be corrupted
How can you see what it is?
This I wrote to Diane!
Hello Diane!
I help my neighbor with this problem
Version of Outlook? 2003 (11.5608.5606)
Are you using POP3 or IMAP account? POP3
Are you scanning email with your antivirus? (If so, do not. Disable the
email
Inclusion in your virus scanner.)
Using no antivirus software on their computer
I removed the checkmark in the box that stores the emails on the server
but
this did not help the way I will continue to solve the problem with the
emails coming back as unread
Christer Jednell



"Kathleen Orland" skrev:

Do you want to delete the PST or just disconnect it from Outlook? I'd be
very careful about deleting any PST file.

As for web mail, what Diane meant was does the user's ISP have a webmail
function so that the user can log onto it on the ISP's website to check
their mail?


Hi Diane and thanks for your helpfulness!

Now I have tried all your suggestions but still get back the old
emails.
Last chance is to remove the PST file. How do I do?
Can you give me an instruction how to delete the pst file.
The neighbor has Windows XP as its operating system and does not use
the
web
mail.
Thank you in advance
Christer jednell


"Diane Poremsky [MVP]" skrev:

How do I see if there is more than one account tied to my
neighbor's
mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items
folder
or
use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.
Do you (the neighbor) have web access to the account? If so, log in
and
verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my
neighbor's
mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer

 

[Kathleen Orland]

You're welcome. Have a good weekend.

Thanks for any help.
Now working email in outloock for my neighbor.
She says hello and thank you also.
Christer Jednell

"Kathleen Orland" skrev:

http://www.howto-outlook.com/faq/newprofile.htm

If you scroll halfway down you'll see there are instructions for delivering
mail to your original PST file or creating a new one. One you create the new
PST file, move folders from the old PST to the new one. You can do this by
right-clicking on the folder and choosing to "Move" the folder to the new
location (your new PST file).

Hello Kathleen!
Can you give me an instruction how to do to move from the old pts file

to
a

new pst file.
Then maybe it works.
regards
Christer Jednell

"Kathleen Orland" skrev:

Yes an individual email can be corrupted and cause lots of problems. The
trick is to create a new PST and move the old mail into it. When you find
one that can't be moved, that's likely the corrupted one.

Since the PST may contain information you really do need, I wouldn't suggest
deleting it until you are aware of exacly what you have on hand.

Odd that your neighbour's ISP doesn't offer a web interface to your
neighbour's email account. Most do.

Hello
My neighbor has no web mail.
Therefore I can not see if the mailbox is empty.
Could it be a problem with Outlook 2003 on removing pst file?
Why advise you that I will not delete pst file?

Diane said something about that any mail could be corrupted
How can you see what it is?
This I wrote to Diane!
Hello Diane!
I help my neighbor with this problem
Version of Outlook? 2003 (11.5608.5606)
Are you using POP3 or IMAP account? POP3
Are you scanning email with your antivirus? (If so, do not.

Disable
the

email
Inclusion in your virus scanner.)
Using no antivirus software on their computer
I removed the checkmark in the box that stores the emails on the server
but
this did not help the way I will continue to solve the problem

with
the

emails coming back as unread
Christer Jednell



"Kathleen Orland" skrev:

Do you want to delete the PST or just disconnect it from

Outlook?
I'd be

very careful about deleting any PST file.

As for web mail, what Diane meant was does the user's ISP have a webmail
function so that the user can log onto it on the ISP's website

to
check

their mail?


Hi Diane and thanks for your helpfulness!

Now I have tried all your suggestions but still get back the old
emails.
Last chance is to remove the PST file. How do I do?
Can you give me an instruction how to delete the pst file.
The neighbor has Windows XP as its operating system and does

not
use

the
web
mail.
Thank you in advance
Christer jednell


"Diane Poremsky [MVP]" skrev:

How do I see if there is more than one account tied to my
neighbor's
mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items
folder
or
use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.
Do you (the neighbor) have web access to the account? If so,

log
in

and
verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my
neighbor's
mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer