.PST Import not working

[purplehawk]

I've just completed a format and reinstall. Office 2003
was reinstalled without a hitch until I tried to import
the old office.pst and archive.pst files I had saved.
I'm getting this error message:

"The file Outlook.pst is not compatible with this version
of the Personal Files Information Service. Please
contact your administrator."

Can someone please help? I really need that import to
work. Thanks in advance

 

[purplehawk]

I should add that I'm a former beta tester for Office
2003 and it's the beta CD I used for the reinstall.
Don't know for sure if it makes a difference, however.

 

[Milly Staples [MVP - Outlook]]

Have you tried File->Open? Importing is a sure-fire method for losing
information, such as received dates, connections between contacts and
journal, and custom forms.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
purplehawk <[email protected]> asked:

| I've just completed a format and reinstall. Office 2003
| was reinstalled without a hitch until I tried to import
| the old office.pst and archive.pst files I had saved.
| I'm getting this error message:
|
| "The file Outlook.pst is not compatible with this version
| of the Personal Files Information Service. Please
| contact your administrator."
|
| Can someone please help? I really need that import to
| work. Thanks in advance