~pst.tmp error Outlook 2007

[Whitefearn]

Hello,

We have been rolling out Office 2007 and have come a cross this problem on a
few of the machines but this problem was no where to be found on the
computers when they had Outlook 2003 on them. In some cases, it is a new
system.

The PST is being stored on our file server, not the local system.

The applications work fine, but when the user goes to shut down their
computer they get an error. The error from Event Viewer looks like this:

Source: Application Popup
Type: Information
Event ID: 26
Desc: Application popup: Windows - Delayed Write Failed : Windows was unable
to save all the data for the file \homedirectories\username\~outlook.pst.tmp.
The data has been lost. This error may be caused by a failure of your
comptuer hardware or ntework connection.

Thinking the PST was too big (it was 4 Gig) i broke it up into smaller PSTs
and the problem still occures. I also turned off the caching just on the off
chance that was the problem and neither of these fixed it.

The only way to get rid of the error is to remove the PST, which isnt' an
option.

Thank yoiu for any thoughts you might have.

 

[Roady [MVP]]

Another reason why you shouldn't be connecting to pst-files on network
shares. This configuration is not recommended or supported by Microsoft.

Additionally; your users shouldn't turn off their PC with applications still
running. Close all applications first before shutting down.

 

[Diane Poremsky]

pst are not supported on network drives. I didn't think outlook 2003 used
temp pst/ost files and I'm not sure why 2007 does.

 

[Whitefearn]

What is the recommended way of backing up PSTs then? We have strict limits on
exchange mailbox size so move stuff to psts but we need to make sure those
are re-coverable from backup incase of local pc crashes.

Thanks

 

[Roady [MVP]]

Keep your pst-files locally and use the Pst Backup Addin to remind your
users to create a backup. This location can point to a file server.

I still wouldn't go that way. Why do you have restrictions on Exchange in
the first place? Exchange storage is much more efficient than pst-file
storage so you are not saving diskspace. You should keep the mail management
centralized and you are not doing that by allowing pst-files in a network.
Investing in a server side archive solution that integrates with Exchange is
in the end cheaper than going for the "free" pst-file solution.