Pub 2000 closes when wizard closed on XP Pro system

B

Bill

Gang

I am using the same Publisher 2000 that I used successfully with ME for years. Now that I installed XP Pro, when I launch Publisher 200 it opens okay, but when I close the Wizard I receive the following message

(Unsaved Publication) Microsoft Publisher: MSPUB.EXE - Application Erro
The instruction at ")x77f5310f" referenced memory at ")x00000000". The memory could not be "written"
Click on OK to terminate the program

When I click OK, Publisher 2000 closes

I tried uninstall/reinstall, updating my video card and going to the latest drivers, changed my motherboard from an old AMDk6-2/450 board to a somewhat newer Pentium III/800 board, reformatting my hard drive and reinstalling everything, but nothing seems to work

Any ideas how to solve this, short of returning to ME

Thanks

Bil
Kirkland, I
 
M

Mary Sauer

Have you looked into a printer driver?
Try Publisher in safe mode, if it works then go to the manufacturer's web site for an
updated driver.

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
For better access to Microsoft Newsgroups
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Bill said:
Gang,

I am using the same Publisher 2000 that I used successfully with ME for years. Now
that I installed XP Pro, when I launch Publisher 200 it opens okay, but when I close
the Wizard I receive the following message:
(Unsaved Publication) Microsoft Publisher: MSPUB.EXE - Application Error
The instruction at ")x77f5310f" referenced memory at ")x00000000". The memory could not be "written".
Click on OK to terminate the program.

When I click OK, Publisher 2000 closes.

I tried uninstall/reinstall, updating my video card and going to the latest
drivers, changed my motherboard from an old AMDk6-2/450 board to a somewhat newer
Pentium III/800 board, reformatting my hard drive and reinstalling everything, but
nothing seems to work.
 
B

Bill

Mary,

That was it! -- The printer driver!

I thought I had the latest driver, but was obviously wrong. While everything else worked fine with XP Pro, Publisher 2000 closed evey time I closed the wizard; it worked fine under ME. But as soon as I updated my Canon S300 driver (as you suggested) Publisher worked beautifully!

Thanks so much for being a genious :)

Hugs,

Bill Weiss
Kirkland, IL
 
M

Mary Sauer

Glad to help, thanks for the feedback...

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
For better access to Microsoft Newsgroups
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Bill said:
Mary,

That was it! -- The printer driver!

I thought I had the latest driver, but was obviously wrong. While everything else
worked fine with XP Pro, Publisher 2000 closed evey time I closed the wizard; it
worked fine under ME. But as soon as I updated my Canon S300 driver (as you
suggested) Publisher worked beautifully!
 

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