Public Folders

[John Brewer, Jr.]

TiPBG4, 10.4.11, Entourage 11.3.6, Exchange 2003

I¹m using WebDAV to access the server. Mail, calendar work fine, but I
can¹t access information in the public folders. I can see all the public
folders (under Public Folders\All Public Folders), some appear as folders,
others as calendars, etc. In particular, our company has a phone list and a
company travel diary. The phone list shows as a folder, but the folder
appears empty in Entourage. On my PC running Outlook, the folder has the
proper listing. The company travel diary takes forever (over an hour) to
begin displaying items in Entourage, and I lose the information every time I
switch back to the Mail folder. In Outlook on the PC, information is
immediately visible each time I access the travel diary calendar.

Hopefully this is enough information to start a dialog for helping me to get
full access to the public folder information via Entourage. I¹m in the
process of converting my IT guys to supporting Macs on the Exchange server,
and I am the test case. I badly want to throw the PC into the bin and go
full-time on a Mac ­ and so do many others in my company.

Looking forward to any helpful suggestions...


Kind regards,
jbrewer

John Brewer, Jr.
Vice President, Corporate and Business Development
SiGe Semiconductor

 

[William Smith]

TiPBG4, 10.4.11, Entourage 11.3.6, Exchange 2003

I’m using WebDAV to access the server. Mail, calendar work fine, but I
can’t access information in the public folders. I can see all the
public folders (under Public Folders\All Public Folders), some appear as
folders, others as calendars, etc. In particular, our company has a
phone list and a company travel diary. The phone list shows as a
folder, but the folder appears empty in Entourage. On my PC running
Outlook, the folder has the proper listing. The company travel diary
takes forever (over an hour) to begin displaying items in Entourage, and
I lose the information every time I switch back to the Mail folder. In
Outlook on the PC, information is immediately visible each time I access
the travel diary calendar.

Hopefully this is enough information to start a dialog for helping me to
get full access to the public folder information via Entourage. I’m in
the process of converting my IT guys to supporting Macs on the Exchange
server, and I am the test case. I badly want to throw the PC into the
bin and go full-time on a Mac – and so do many others in my company.

Hi John!

Entourage can only display E-mail messages, calendars and contacts in
public folders. If you're looking for a document of some kind then you
will not be able to see it.

You can drag specific public folders that you access often into the
Favorites folder to keep them synchronized. This will keep you from
having to refresh the folders every time.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>