Publised website only works with Internet Explorer

[lori]

My web designer used Publisher 2003 to build our website and continues to
maintain using Publisher. When people using mozilla firefox or google chrome
go to our company website they can not navigate anywhere. They can only see
the homepage. Is this an error on the web designer's part or does Publisher
not support these other web browsers? I need to resolve this immediately, I
could be losing customers. www.sfcinsulation.com

 

[Don Schmidt]

Open the .pub file and on each page, go to Edit, Select all and ungroup.
Recreate the website files and upload them to the server. This fixes the
problem most of the time.

 

[Spike]

Create a web site with nav bars etc.
Saved web site as "My web site.pub"
With the pub page open
Ctrl a (selects all)

Arrange > Ungroup

This insures that all groups are ungrouped
This must be done on ALL pages individually
Re-Saved using Save As "My web site NBUG.pub"
I take the step to "Save As" so that when I shut down publisher and I get a
prompt to save my changes I do NOT overwrite the master file "My web
site.pub" accidentally.
Publish to the web
FTP to the server
Web site works using IE 8

If a change, update is required or a page is added
Open with "My web site.pub"
Make changes
Follow the above suggestions
BTW NBUG = "Nav Bars Un Grouped"


Spike

 

[Aland]

The ungrouping did not help. My Nav bar works fine, but NO links whatever
will work in Firefox. Not web links nor email links. They ALL work fine in
IE8.

In another forum, Mozilla claims the problem is not theirs, but a problem in
how Publisher creates the HTML code. If I run an independent HTML check of my
site I get 261 errors reported in the code, so I am inclined to think Mozilla
is right, and it is MS at fault.

HOW DO I FIX THIS? And preferably YESTERDAY!

 

[Spike]

Aland

One thing I see is a "Gradient" background covered up by an image used as a
background. Firefox does not like "Gradient" backgrounds to start with, let
alone backgrounds covered up by another background. Images and links are
not friends of Firefox. Be sure that the links are in front of all images.

Arrange > Order > Bring to front

Hopefully someone on here that has more experience with Firefox will join
this thread with more information.

Spike

 

[Aland]

I don't know what you are seeing. Mine is not the website above, but a
similar problem as above. My site is www.adcss.ca

 

[Aland]

OK, what you wrote made me relook at some things, like backgrounds, and I
made sure they were sent to the back. That worked for Firefox, but the Nav
bar no longer worked in IE. I regrouped the Nav bars, and presto, seems to
work in both now.

So thanks for the tips!

 

[DavidF]

In the future don't hijack a thread, and post a new question to save the
confusion.

I looked at your site in FireFox and the text has been converted to an
image, which will kill links. You can test that for yourself by left click,
dragging to try to select text. If you can't then it is an image. Your email
link is dead as a result on your home page.

This is usually caused by either grouping the text box with some other
design element, or sometimes by using a gradient fill. You appear to have a
background image/text box: http://www.adcss.ca/index_files/image550.gif to
provide a gray background. Make sure that is not grouped with the text
boxes. Also sometimes a 'fancy' border...border art, etc can convert a text
box to an image. Sometime you can use a single line border without
converting.

Check the page looking for what is converting the text to an image, and when
you solve that, you will be good to go in FireFox.

You indicated that you ungrouped the navbars and they didn't work in IE. The
navbar buttons that are produced by the navbar wizard are made up of three
components. There is an image, a text box and a hotspot hyperlink box, which
looks like an empty hashed border text box. Sometimes when you ungroup the
navbars that hotspot link box needs to be enlarged or brought forward, and
layered on top of the other components. In general you do want to ungroup
everything on the page.

DavidF