Publish doesn't always publish

[JenStover]

We've seen the following on multiple occasions and are wondering if its a
known issue?

We are on MS Project Server 2007 through April CU.

Schedule is opened by it's owner and updates are made. Then File/Publish is
selected and the Save kicks off. The Save completes but the Publish never
starts.

We have to do these steps 2 and 3 times for some of our projects to get the
Publish to kick off.

Any thoughts?

 

[Dale Howard [MVP]]

JenGoSto --

Because of problems like this, I have always recommended that users do the
Save and Publish procedures as two separate steps. I recommend they click
File - Save, and then the Save operation is completed, then they click
File - Publish. I also recommend that users do not close their Microsoft
Project 2007 application until the publish operation is completed. Your
story proves my case. Beyond this, I know of no other way to work around
this issue. Hope this helps.

 

[Brian Lukanic]

Dale,

Although I can accept that as a best practice, for months our PMs have
gotten used to simply hitting Publish and see both happen. Recently it seems
as that trick is consitently failing: Hitting Publish will save the project
but then terminate the process (publish never occurs.) Our PMs then close the
project, check it in, and assume that it published - which it did not.

Do you know if any setting or issue with Server 2007 (fully patched) that
would cause it to consistently work and then consistently NOT work?

 

[Dale Howard [MVP]]

Brian --

To the best of my knowledge, I am not aware of any setting or issue that
would cause what you currently see. Because of this type of inconsistent
behavior in Microsoft Project with Project Server, I continue to recommend
the best practice of saving and publishing as two separate operations.
Doing so will guarantee that the publish operation succeeds. Hope this
helps.