Publisher 2000 won't print on all printers

[Robin Stevens]

Hi,

We having problems with printing using Microsoft Publisher
2000.

There are 3 printers on the network:

1 Epson 710
2 Hewlett Packard CP1700
3 Minolta Laser Jet

Publisher 2000 won't see the the HP printer. It prints on
the all other printers and all other applications can
print on that HP.

All patches and updates have also been added - Can anyone
help?

 

[Mary Sauer]

You do have the latest drivers, right?
HP has a driver for your printer with a timestamp of January 2004... Firmware too.
I am assuming a XP OS
http://www.hp.com/country/us/en/support.html

 

[Mary Sauer]

The best solution would be to uninstall your printer completely and then reinstall.
Publisher is critical about printer drivers, more so than any other Office product.

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm





--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

We are having a similar problem. Running Win 98, using HP 6L. Can print from

WORD, etc., but not Publisher...message says Printer is out of paper, which is not
the case.

 

[Ed Bennett]

A small child turns to Ed, and exclaims: "Look! Look! A post from Robin

2 Hewlett Packard CP1700

Publisher 2000 won't see the the HP printer. It prints on
the all other printers and all other applications can
print on that HP.

Try renaming the HP printer to a printer name that has fewer than 8
characters and no spaces (such as HPCP).
In addition, if you know how, try mapping the printer to a local port if you
are currently printing to a UNC share.