Publisher 2003 Cannot Open Application

[bwright]

After several months of successful opening of a shortcut to a Microsoft
Publisher 2003 file, I can no longer open the application. I respond to
prompt to open in safe mode, then respond yes to repair, then the program
Publisher crashes. This has happened before, and I contacted the paid
support and paid $50 or so to fix the problem. The fix was to create another
Windows user record for myself because apparently my original user record had
become corrected for Publisher.

I don't want to create another user record this time, because that wound up
giving me more headaches. Can someone please give me an insight on this
annoying problem?

Brian

 

[John Inzer]

After several months of successful opening of a shortcut to a
Microsoft Publisher 2003 file, I can no longer open the application.
I respond to prompt to open in safe mode, then respond yes to repair,
then the program Publisher crashes. This has happened before, and I
contacted the paid support and paid $50 or so to fix the problem.
The fix was to create another Windows user record for myself because
apparently my original user record had become corrected for Publisher.

I don't want to create another user record this time, because that
wound up giving me more headaches. Can someone please give me an
insight on this annoying problem?

Brian

======================================
Just to clarify...does this only occur if you attempt
to open your saved .pub file or are you unable to
open Publisher 2003 and create a new project?

Do you receive an error? What is it?

Maybe the following articles would be worth a look:

(198256) How to troubleshoot a damaged
publication in Publisher
http://support.microsoft.com/kb/198256/en-us

(329820) How to use Office programs with
the Norton AntiVirus Office plug-in
http://support.microsoft.com/?kbid=329820

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Mary Sauer]

I did not know if you created a new user a file could be opened. I'll have to
remember that.

 

[John Inzer]

I did not know if you created a new user a file could be opened. I'll
have to remember that.

=================================
Hi Mary,

Not sure about Publisher but it does apply
to Picture It! / Digital Image:

(829147) "PIP.EXE has encountered errors
and needs to close" error message when you
open or edit a template in Picture It!
http://support.microsoft.com/?kbid=829147

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[bwright]

Thanks, John, Mary,

I'll give what you said a try when I get around to it.

When I experienced this problem before, literally nothing worked--opening
the application first, reinstalling the application, standing on my head and
whistling Dixie--which is why I contacted MS Support and paid for it. I
believe we also tried to see if Norton was breaking my access somehow.

What's so sad is the trivial reasons I'm using the software: I'm only using
it to transfer images into Dreamweaver. [tho I have in the past done some
serious technical pubs and personal pubs using Publisher, and the first time
it coughed up a fur ball I was in the middle of an important design project.]

bw

 

[bwright]

John, Mary, et al,

Yes, I've resolved the problem with a workaround, just like the last time.
I created a new user record on Windows, then logged on as that user, and
presto, my Publisher files will open. It's annoying, but it lets me use
Publisher.

MS should have a solution for this I expect someday. Somehow when using
Publisher in a certain way, you can fatfnger or do something that corrupts
your user record for Publisher. Publisher won't open unless you can
decorrupt the user record. So workaround is to create a new user record.

Brian