B
Brian Kvalheim - [MSFT MVP]
Publisher 2003 hotfix package
OfficeQFE:11818
ARTICLE CONTENTS
a.. SUMMARY
a.. Issues that are fixed in the hotfix package
b.. MORE INFORMATION
a.. Hotfix information
a.. Prerequisites
b.. Restart information
c.. Hotfix replacement information
d.. Registry information
e.. Hotfix file information
b.. Additional notes
c.. REFERENCES
SUMMARY
This article describes the Microsoft Office Publisher 2003 issue that is
fixed in the Publisher 2003 hotfix package that is dated April 1, 2004.
Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package, but was not previously
documented in a Microsoft Knowledge Base article:
a.. This problem may occur if the New Publication task pane is open and
you do not quit Publisher 2003 before you log off or shut down Microsoft
Windows. If you log off or shut down Windows while Publisher 2003 is
running, you receive the following error message:
The instruction at "0x31e48ae9" referenced memory at "0x009e06e8". The
memory could not be "read".
Click on OK to terminate the program
back to the top
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Microsoft Office
2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Prerequisites
There are no prerequisites for this hotfix.
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or to modify any registry keys to activate the
hotfix that is contained in this package.
Hotfix file information
This hotfix contains only those files that you must have to correct the
issues that this article lists. This hotfix may not contain all the files
that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later) that
are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel.
Download information:
Date Time Version Size File name
-----------------------------------------------------------------------
01-Apr-2004 09:43 11.0.6204.0 2,585,320 Office2003-kb838901-glb.exe
Microsoft Windows Installer MSP file information:
Date Time Size File name
------------------------------------------------------------------------------
01-Apr-2004 09:29 3,585,024 Pub-fullfile-glb.msp
(Full-File/Administrative)
01-Apr-2004 08:36 1,598,464 Pub-binary-glb.msp (Optimized)
After you install the hotfix, the global version of this fix has the file
attributes (or later) that are listed in the following table:
Date Time Version Size File name
-------------------------------------------------------
12-Mar-2004 15:24 11.0.6204.0 5,684,416 Mspub.exe
04-Mar-2004 15:16 11.0.6203.0 555,720 Pubconv.dll
back to the top
Additional notes
a.. For more information about how to install this hotfix, see the
Readme.txt file that the package contains.
b.. For more information about the differences between the two MSP files,
visit the following Microsoft Web site:
http://www.microsoft.com/office/ork/xp/journ/fullfile.htm
MICROSOFT INTERNAL SUPPORT INFORMATION
If this hotfix is not posted for public download (meaning a public URL for
this hotfix is not provided in this article), distribution requires
technical lead, escalation team member, or manager approval and the
following information applies:
a.. To receive the hotfix, customers must be experiencing the bug that is
mentioned in the "Symptoms" section.
b.. You must track the customers you send this to and supply them with the
next service pack when it becomes available (if a service pack is released).
This is scheduled to be included with Microsoft Office 2003 Service Pack 1.
REFERENCES
For additional information about the terminology that Microsoft uses when
correcting software after it is released, click the following article number
to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe
Microsoft software updates
--
Brian Kvalheim
Microsoft Publisher MVP
http://www.mvps.org/publisher
This posting is provided "AS IS" with no warranties, and
confers no rights.
OfficeQFE:11818
ARTICLE CONTENTS
a.. SUMMARY
a.. Issues that are fixed in the hotfix package
b.. MORE INFORMATION
a.. Hotfix information
a.. Prerequisites
b.. Restart information
c.. Hotfix replacement information
d.. Registry information
e.. Hotfix file information
b.. Additional notes
c.. REFERENCES
SUMMARY
This article describes the Microsoft Office Publisher 2003 issue that is
fixed in the Publisher 2003 hotfix package that is dated April 1, 2004.
Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package, but was not previously
documented in a Microsoft Knowledge Base article:
a.. This problem may occur if the New Publication task pane is open and
you do not quit Publisher 2003 before you log off or shut down Microsoft
Windows. If you log off or shut down Windows while Publisher 2003 is
running, you receive the following error message:
The instruction at "0x31e48ae9" referenced memory at "0x009e06e8". The
memory could not be "read".
Click on OK to terminate the program
back to the top
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Microsoft Office
2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Prerequisites
There are no prerequisites for this hotfix.
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or to modify any registry keys to activate the
hotfix that is contained in this package.
Hotfix file information
This hotfix contains only those files that you must have to correct the
issues that this article lists. This hotfix may not contain all the files
that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later) that
are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel.
Download information:
Date Time Version Size File name
-----------------------------------------------------------------------
01-Apr-2004 09:43 11.0.6204.0 2,585,320 Office2003-kb838901-glb.exe
Microsoft Windows Installer MSP file information:
Date Time Size File name
------------------------------------------------------------------------------
01-Apr-2004 09:29 3,585,024 Pub-fullfile-glb.msp
(Full-File/Administrative)
01-Apr-2004 08:36 1,598,464 Pub-binary-glb.msp (Optimized)
After you install the hotfix, the global version of this fix has the file
attributes (or later) that are listed in the following table:
Date Time Version Size File name
-------------------------------------------------------
12-Mar-2004 15:24 11.0.6204.0 5,684,416 Mspub.exe
04-Mar-2004 15:16 11.0.6203.0 555,720 Pubconv.dll
back to the top
Additional notes
a.. For more information about how to install this hotfix, see the
Readme.txt file that the package contains.
b.. For more information about the differences between the two MSP files,
visit the following Microsoft Web site:
http://www.microsoft.com/office/ork/xp/journ/fullfile.htm
MICROSOFT INTERNAL SUPPORT INFORMATION
If this hotfix is not posted for public download (meaning a public URL for
this hotfix is not provided in this article), distribution requires
technical lead, escalation team member, or manager approval and the
following information applies:
a.. To receive the hotfix, customers must be experiencing the bug that is
mentioned in the "Symptoms" section.
b.. You must track the customers you send this to and supply them with the
next service pack when it becomes available (if a service pack is released).
This is scheduled to be included with Microsoft Office 2003 Service Pack 1.
REFERENCES
For additional information about the terminology that Microsoft uses when
correcting software after it is released, click the following article number
to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe
Microsoft software updates
--
Brian Kvalheim
Microsoft Publisher MVP
http://www.mvps.org/publisher
This posting is provided "AS IS" with no warranties, and
confers no rights.