Publisher 2007 cannot open .pub file but Publisher 2003 can!

[undisclosed]

Ok, this is a mystery

I just recently bought Office 2007 Professional. Installed it on m
Vista Business 64 bit O/S laptop and now I cannot open any .pub file
created post 01/01/09 (I seem to be OK with any .pub files created prio
to this date, go figure)

The only message I get from Publisher 2007 after I open this file i
"Publisher cannot open the file.". I have tried opening this from Ope
Files menu and also from clicking on the same file from Window
Explorer

So I installed Publisher 2003 from my Office 2003 Business suite on th
same laptop. This same file that won't open in Publisher 2007 now OPEN
in Publisher 2003! It's fine, all the content is there, saves ok
re-open ok, it's a normal .pub file. I tried again in Publisher 2007
still NO JOY.

Huh?!?!

The source of this issue came from my colleague who also has a retai
stand alone version of Publisher 2007 as he could not open the same an
other .pub files created post 01/01/09, so we now have 2 differen
machines that won't open these .pub files. We could both open thes
files about a month ago...so something in the patch from M$ has screwe
him up. Mine is a new laptop so I cannot say at my end but I seem to no
have the same problem with my version of Publisher 2007

Suffice to say that if I didn't need these files, I would have ignore
them but I need these files to work in Publisher 2007 otherwise what'
the point of having the upgraded suite

I have put an email call to Microsoft Tech Support but have not hear
back from them yet

Any tip, hints, fixes would be appreciated. Thxs

 

[undisclosed]

Argh, some of my 2008 files can't open! what the hell is going on here.

 

[JoAnn Paules]

There is a known issue and you can request the hotfix. (I had to do it
myself.)

http://support.microsoft.com/kb/972566

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



in message
news:[email protected]...

 

[undisclosed]

Thanks for the quick reply - it's very much appreciated! I'll do th
update as soon as it's emailed to me

Now I am having problems with converting my .pub files to .pdf file
using the Publisher 2003 on Vista 64

Oh man, am I starting to hate Vista 64!!! Again, the same file convert
fine to PDF using Acrobat Distiller 8 when I was on XP and now in Vist
64, it's bombing out. Crashes the splwow64.exe.

-%%[ productname: distiller ]%
%%[page: 1]%
%%[page: 2]%
%%[page: 3]%
%%[page: 4]%
%%[page: 5]%
%%[page: 6]%
%%[page: 7]%
%%[page: 8]%
%%[page: 9]%
%%[ error: ioerror; offendingcommand: imagedistiller; errorinfo
dctdecodefilter source error or end in scan 0 8x8 block 9710 ]%

stack
-dict

%%[ flushing: rest of job (to end-of-file) will be ignored ]%
%%[ warning: postscript error. no pdf file produced. ] %%

It seems to be font related for a header title. As soon as I change th
original font of Lucida to Arial Balck, it converts fine. WTH! Any idea
here, searching the forums didn't show too much and I am not sure i
this Publisher 2003/2007, Vista 64 or Adobe...:mad

 

[undisclosed]

Ok, for some reason, it only like truetype outline font for the
distiller but not the postscript outline ones. I have no idea why this
difference between the vista setup and my xp setup.

 

[undisclosed]

Holy moly - you guys are AWESOME! This hot fix worked!!!!!

Many thanks good buddy

There is a known issue and you can request the hotfix. (I had to do i
myself.

'Description of the Publisher 2007 hotfix packag
(Publisher.msp): June 30, 2009
(http://support.microsoft.com/kb/972566

-
JoAnn Paule
MVP Microsoft [Publisher
Tech Editor for "Microsoft Publisher 2007 For Dummies



in messag

Argh, some of my 2008 files can't open! what the hell is going o here


-
Albsteram

 

[JoAnn Paules]

YEA!!!

Glad to have helped.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Holy moly - you guys are AWESOME! This hot fix worked!!!!!!

Many thanks good buddy!

There is a known issue and you can request the hotfix. (I had to do it
myself.)

'Description of the Publisher 2007 hotfix package
(Publisher.msp): June 30, 2009'
(http://support.microsoft.com/kb/972566)

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



in message

Argh, some of my 2008 files can't open! what the hell is going on here.

 

[bwcc]

We have now over 100 installation of Office 2007 with SP2 at ou
location.
This problem has just surfaced (not to mention all the other ones w
O-07) and neither the hotfix or the registry fix works.

Those with Publisher 2003 have no problems opening .pub files - jus
the ones with Publisher 2007 (from the Office 2007 Suite).

So - next solution MVP

 

[undisclosed]

Neither the "hotfix" nor the registry entry works as a solution.
I can open .pub files all day with '03 - but not with '07

Next solution MVP?

 

[JoAnn Paules]

All files or just some?

 

[Mary Sauer]

There is always the option to uninstall the service pack.

Microsoft Service Pack Uninstall Tool for the 2007 Microsoft Office suite
http://support.microsoft.com/kb/954914/en-us

If you have Norton, it can prevent you from opening Publisher files at times.
How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/kb/329820/en-us

--
Mary Sauer
http://msauer.mvps.org/

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