Publisher 2007, web page not found

[Suzy Reaume]

I have created a website using Publisher and and published it. Recently, I revised my website and now only the home page is visible, no pictures and any link you click on, I receive message saying page not found.

I have uploaded the index files and index list and still the same problem.

Appreciate your feedback!


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[DavidF]

Try Publish to the Web again, and again upload the index_files folder.
Though you may think that you accomplished this before, if you are getting a
page not found error, then that suggests that you did not get the
index_files folder uploaded to the web host. The same would be true if the
images are missing as they are in the index_files folder.

If that still does not work, then post a link to your site and tell us
specifically which link does not work.

DavidF

 

[Suzy reaume]

Hi David,

Thanks for your response. It appears that all the files are in the directory. My hosting is with godaddy.com. My website is www.suzynosedogs.ca. I have uploaded the files at least 5 times now. Its weird, I remember 2 years ago having this problem and the solution, I think was for the files to be unfiltered. But I can't remember. If you need more info, please let me know. Really appreciate your help!



DavidF wrote:

Try Publish to the Web again, and again upload the index_files folder.
04-Jan-10

Try Publish to the Web again, and again upload the index_files folder
Though you may think that you accomplished this before, if you are getting
page not found error, then that suggests that you did not get th
index_files folder uploaded to the web host. The same would be true if th
images are missing as they are in the index_files folder

If that still does not work, then post a link to your site and tell u
specifically which link does not work

DavidF

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[Suzy reaume]

Hi David,

I figured out what the problem is but I don't know how to fix it. when you go to my site www.suzynosedogs.ca and click on lets say "about us" the url that comes up is http://suzynosedogs.ca/index_files/Page431.htm. If you delete "files/" then everything works fine. How I do fix this and any idea why the index name changed.

Thanks, suzy



Suzy reaume wrote:

Publisher website
06-Jan-10

Hi David,

Thanks for your response. It appears that all the files are in the directory. My hosting is with godaddy.com. My website is www.suzynosedogs.ca. I have uploaded the files at least 5 times now. Its weird, I remember 2 years ago having this problem and the solution, I think was for the files to be unfiltered. But I can't remember. If you need more info, please let me know. Really appreciate your help!

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[DavidF]

OK. You have chosen to not use the subfolder to organize your web files. Go
to Tools > Options > Web tab and you will see that you have not checked
"organize supporting files in a folder". That is fine, but it means that
when you Publish to the Web all your files including the index.htm file
(your home page) and all the supporting graphics, images and other pages of
your site are generated together on one level. It also means that the links
are written differently to your other pages. The "about us" link is not
http://suzynosedogs.ca/index_files/Page431.htm. as you suggest. It is
http://www.suzynosedogs.ca/index_Page431.htm . The first path would be
accurate if you had used the organizing subfolder option. Either way neither
page is on your server. You have uploaded some of the supporting files and
some of the other pages of your site, but not all. For example here is the
link to the "services-canine" page:
http://www.suzynosedogs.ca/index_Page622.htm . Notice it loads. Also the
images load on both the home page and the "services-canine' page, so you
uploaded most of them. Bottom line is you simply need to be more careful and
upload all the pages and files. You might find it easier if you use the
subfolder option as then you need only upload the entire index_files folder
and the index.htm file and not a lot of individual files. But that is up to
you...

I notice when viewing your site in FireFox that the bottom navbar has been
converted to an image. This tells me that you have not installed the Office
2007 SP2. There is a compatibility issue between Pub 2007 pages and IE8, and
without the patch neither the bottom navbar or the side navbar will render
at all in IE8. So, plan on installing the SP2 patch. I have written a
boilerplate answer about this incompatibility that you will find under
"navigation bars in Pub 2003" by Bigred 1/5/10 if you care to read it all,
or you can read about it here:

Reference: Navigation bars and other content is missing from Publisher HTML
output in Internet Explorer 8: http://support.microsoft.com/kb/969705

Reference: Description of 2007 Microsoft Office Suite Service Pack 2 (SP2)
and of Microsoft Office Language Pack 2007 SP2:
http://support.microsoft.com/?kbid=953195

DavidF