Publisher cannot open the file

[Jim W]

Yesterday I saved a Publisher 2007 file. Today (on the same PC) I cannot
re-open the file; I get an error message "Publisher cannot open the file.".
Any suggestions?

 

[Anne]

Having EXACT same problem! Error #1100009 Have tried articles 928890, 198256
and even a hot fix (would not run - came back with error 40) Please help!

 

[Anne]

The hotfix was from article 972566 - returned an error "40"

 

[Shremp]

having the same problem with 5 files, two created in last 2 months and 3
about year old. Help!!!! These are newseltters that need to be rrelicated
for new editions.
?

 

[Anne]

good news / bad news is I emailed the file to myself - opened it on a
different computer (that had Publisher 2007) and was able to open it
successfully. YES! Did a SAVE AS and sent it back to myself....went to
original computer...still could not open -

 

[Anne]

VICTORY!! The hotfix 972566 worked. Load it into the DOWNLOAD directory
rather than the C: default - then I did not get the Error Code 40 and it
worked!! Was able to open the Publisher file with no problem. Hope this
helps.

 

[John Inzer]

VICTORY!! The hotfix 972566 worked. Load it into the DOWNLOAD
directory rather than the C: default - then I did not get the Error
Code 40 and it worked!! Was able to open the Publisher file with no
problem. Hope this helps.

==========================================
Good news!

Thanks for the update.

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Jim W]

This solution (to avoid the error code 40 issue) did not work for me. I
could not find a *DOWNLOAD* directory, so I tried to download the
hotfix, in turn, into each of *Downloaded Program Files* and *Downloaded
Installations*, both sub-directories of the *Windows* directory. Each
of these 2 efforts still resulted in an error code 40. Any
suggestions?

 

[John Inzer]

This solution (to avoid the error code 40 issue) did not work for me.
I could not find a *DOWNLOAD* directory, so I tried to download the
hotfix, in turn, into each of *Downloaded Program Files* and
*Downloaded Installations*, both sub-directories of the *Windows*
directory. Each of these 2 efforts still resulted in an error code
40. Any suggestions?

=============================
Just a suggestion....

Download the file to your desktop...

Restart your computer in Safe Mode....

Try to install the update....

FWIW...it's always a good idea to create
a System Restore Point before installing
or updating anything.

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Bill]

--
Bill