Publisher crashes when opening a file

[hasfurt]

Hi,Publisher 2003 which is installed on my PC just started crashing without
me changing my PC. No matter what file I try to open the program crashes. The
files can be opened on another PC just fine. I am a graphic artisit and have
Quark, Photoshop, Correll installed on my PC. Adobe writer is also on there.
This is what I have done:
-Tried opeing the file on the same computer but a under a different profile
-Complete un-install and reinstall
-Repair and fix errors from the help menu within Publisher
-Installed the latest SP(2) and all the updates
I have done all this and it still doesn't work.

Here is the error message in event viewer.
Source Microsoft Office 11
Event ID: 1000

"Faulting application mspub.exe, version 11.0.6565.0, stamp 42cac959,
faulting module kn78_ui.dll, version 1.1.0.0, stamp 3dd867fa, debug? 0, fault
address 0x000031f8.

I did try and register the Pt...dll file as a Microsoft rep suggested to
another person and it wouldnt even let me register that file.

~Help please
Hasfurt

 

[Susanne Wenzel]

Am Fri, 8 Sep 2006 13:52:01 -0700 schrieb hasfurt:

Hi,Publisher 2003 which is installed on my PC just started crashing without
me changing my PC. No matter what file I try to open the program crashes. The
files can be opened on another PC just fine.

Just an idea that I have...
You said you didn't change your PC. Did you change your default printer?
As a test, choose another default printer before you open publisher, then
try again. Does it work?

[...]

Here is the error message in event viewer.
Source Microsoft Office 11
Event ID: 1000
"Faulting application mspub.exe, version 11.0.6565.0, stamp 42cac959,
faulting module kn78_ui.dll, version 1.1.0.0, stamp 3dd867fa, debug? 0, fault
address 0x000031f8.

There is no definite answer to your error message here, but maybe it can
help nonetheless.

*(den folgenden Link bitte in /eine/ Zeile)*
http://www.eventid.net/display.asp?eventid=1000&eventno=4030&source=Microsoft Office 11&phase=1

~Help please

Well I tried.

Greetings from Germany
Susanne

 

[Mary Sauer]

The faulting .dll is obscure. I find no reference to it anywhere. Malware?
Susanne's advice is your best bet.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Am Fri, 8 Sep 2006 13:52:01 -0700 schrieb hasfurt:

Hi,Publisher 2003 which is installed on my PC just started crashing without
me changing my PC. No matter what file I try to open the program crashes. The
files can be opened on another PC just fine.

Just an idea that I have...
You said you didn't change your PC. Did you change your default printer?
As a test, choose another default printer before you open publisher, then
try again. Does it work?

[...]

Here is the error message in event viewer.
Source Microsoft Office 11
Event ID: 1000
"Faulting application mspub.exe, version 11.0.6565.0, stamp 42cac959,
faulting module kn78_ui.dll, version 1.1.0.0, stamp 3dd867fa, debug? 0, fault
address 0x000031f8.

There is no definite answer to your error message here, but maybe it can
help nonetheless.

*(den folgenden Link bitte in /eine/ Zeile)*
http://www.eventid.net/display.asp?eventid=1000&eventno=4030&source=Microsoft Office 11&phase=1

~Help please

Well I tried.

Greetings from Germany
Susanne