Publisher crashes when starting

[M S Krishnan]

Hi,

Pub2003 on XP crashes on starting. Reinstallation of Pub03 or even entire
office 2003 does not help.

This is the error signature i see on screen.

Error Signature

AppName: mspub.exe AppVer: 11.0.6255.0 AppStamp:405f8718
ModName: mspub.exe ModVer: 11.0.6255.0 ModStamp:405f8718
fDebug: 0 Offset: 002f63e2

Please help

Krishnan

 

[Mary Sauer]

Have you used the "Detect and Repair" found under help?

 

[John Inzer]

The following article may offer some ideas:

(836855) You may experience unexpected
quit with an error message that references the
Mspub.exe file when you start Publisher 2003
http://support.microsoft.com/?kbid=836855

 

[Mary Sauer]

Did you read the article that John Inzer referred you to?

Read the event log, it would be helpful to know the complete error.

1.Click Start, point to Settings, and then click Control Panel.
2.Double-click Administrative Tools, and then double-click Event Viewer.
3.In the Event Viewer, click the Application Log icon on the Tree tab.
4.To view the log, double-click any entry in the right pane where the Source column
contains Microsoft Office 10 for Microsoft Office XP or Microsoft Office 11 for
Microsoft Office 2003.
5.For additional information about how to use Event Viewer, click Help on the Action
menu.