Publisher freezes opening a template

[marriedhsdad]

I'm trying to use a Publisher template - one that came with the program. I
click on it and it begins to create the document, but freezes 75% of the way
through. My task manager says it's taking up 100% of the computer's
resources. I tried to re-install Publisher, asking it to fix what was wrong.
It didn't correct the problem. Any suggestions what I can do? Thanks.

 

[Mary Sauer]

Try in safe mode. Look into upgrading your video driver.
It is helpful to know what version Publisher you are using.

 

[marriedhsdad]

I'm using Publisher 2002. This happened once before and all I could do was
uninstall Publisher and re-install it. I did it after posting this morning
and it seems to have fixed the problem for now.

Thanks anyway.

HS Dad