publisher is in grayscale mode

[gazing2infinity]

I've apparently toggled a switch somewhere in Publisher which leaves my print
preview in grayscale. This isn't the case in other Office applications and I
do have a color printer installed and cofigured for color printing. I can't
find where to reset it. Can anyone please help?

 

[JoAnn Paules]

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Mary Sauer]

In addition to JoAnn's suggestion there is a toggle in print preview. It is next
to the zoom percentage.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

If you are talking about Publisher 2007 and you happen to have an HP printer,
it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I've apparently toggled a switch somewhere in Publisher which leaves my print
preview in grayscale. This isn't the case in other Office applications and I
do have a color printer installed and cofigured for color printing. I can't
find where to reset it. Can anyone please help?

 

[gazing2infinity]

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and won't
change.

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I've apparently toggled a switch somewhere in Publisher which leaves my
print
preview in grayscale. This isn't the case in other Office applications
and I
do have a color printer installed and cofigured for color printing. I
can't
find where to reset it. Can anyone please help?

 

[gazing2infinity]

One further comment (I have expanded my search for related topics) I have
tried changing the printer to a pdf printer (2 in fact) and I still get a
grayscale preview.

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and won't
change.

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I've apparently toggled a switch somewhere in Publisher which leaves my
print
preview in grayscale. This isn't the case in other Office applications
and I
do have a color printer installed and cofigured for color printing. I
can't
find where to reset it. Can anyone please help?

 

[JoAnn Paules]

Not yet - at least I haven't heard of a fix. I'm also affected by that bug.
I set my printer to a .pdf driver, preview it, then change it to my HP
printer when I want a copy. (Not great but it works for me.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and
won't
change.

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I've apparently toggled a switch somewhere in Publisher which leaves my
print
preview in grayscale. This isn't the case in other Office applications
and I
do have a color printer installed and cofigured for color printing. I
can't
find where to reset it. Can anyone please help?

 

[JoAnn Paules]

Now THAT'S weird. I get color. Which pdf driver are you using?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

One further comment (I have expanded my search for related topics) I have
tried changing the printer to a pdf printer (2 in fact) and I still get a
grayscale preview.

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and
won't
change.

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I've apparently toggled a switch somewhere in Publisher which leaves
my
print
preview in grayscale. This isn't the case in other Office
applications
and I
do have a color printer installed and cofigured for color printing.
I
can't
find where to reset it. Can anyone please help?

 

[Mary Sauer]

Look at the Advanced printer Setup in the Printer Details, separations tab, is
the *print colors as: Composite Gray scale? You can change it to RGB.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/

One further comment (I have expanded my search for related topics) I have
tried changing the printer to a pdf printer (2 in fact) and I still get a
grayscale preview.

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and won't
change.

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I've apparently toggled a switch somewhere in Publisher which leaves my
print
preview in grayscale. This isn't the case in other Office applications
and I
do have a color printer installed and cofigured for color printing. I
can't
find where to reset it. Can anyone please help?

 

[gazing2infinity]

M- I've checked that already. J- I'm using Scansoft PDF Converter Pro.

Look at the Advanced printer Setup in the Printer Details, separations tab, is
the *print colors as: Composite Gray scale? You can change it to RGB.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

One further comment (I have expanded my search for related topics) I have
tried changing the printer to a pdf printer (2 in fact) and I still get a
grayscale preview.

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and won't
change.

:

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I've apparently toggled a switch somewhere in Publisher which leaves my
print
preview in grayscale. This isn't the case in other Office applications
and I
do have a color printer installed and cofigured for color printing. I
can't
find where to reset it. Can anyone please help?

 

[JoAnn Paules]

Have their been any updates or patches made to it since you installed
Publisher 2007? Have you checked to see if your version compatible with
Office 2007?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

M- I've checked that already. J- I'm using Scansoft PDF Converter Pro.

Look at the Advanced printer Setup in the Printer Details, separations
tab, is
the *print colors as: Composite Gray scale? You can change it to RGB.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

message

One further comment (I have expanded my search for related topics) I
have
tried changing the printer to a pdf printer (2 in fact) and I still get
a
grayscale preview.

:

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and
won't
change.

:

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


in
message I've apparently toggled a switch somewhere in Publisher which
leaves my
print
preview in grayscale. This isn't the case in other Office
applications
and I
do have a color printer installed and cofigured for color
printing. I
can't
find where to reset it. Can anyone please help?

 

[Mary Sauer]

Is this problem on-going or is it just this one publication? Have you selected
your images and click the reset button on the picture toolbar?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

M- I've checked that already. J- I'm using Scansoft PDF Converter Pro.

Look at the Advanced printer Setup in the Printer Details, separations tab,
is
the *print colors as: Composite Gray scale? You can change it to RGB.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

message

One further comment (I have expanded my search for related topics) I have
tried changing the printer to a pdf printer (2 in fact) and I still get a
grayscale preview.

:

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and
won't
change.

:

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I've apparently toggled a switch somewhere in Publisher which leaves
my
print
preview in grayscale. This isn't the case in other Office
applications
and I
do have a color printer installed and cofigured for color printing. I
can't
find where to reset it. Can anyone please help?

 

[Karen]

Anything new on this? It USED to work. Like last week, used to work. I
have a Dell color laser, it's set to RGB, not grayscale, I have the latest
Print driver update as of March of this year. What's up?

Also--what do you mean by "setting to a PDF driver?" When I select the PS
printer I get that teensy little preview--not good enough. I view PDF's with
Adobe Reader.

I did install Fine Print here recently---could that be causing the problems?

Karen

Not yet - at least I haven't heard of a fix. I'm also affected by that bug.
I set my printer to a .pdf driver, preview it, then change it to my HP
printer when I want a copy. (Not great but it works for me.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and
won't
change.

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I've apparently toggled a switch somewhere in Publisher which leaves my
print
preview in grayscale. This isn't the case in other Office applications
and I
do have a color printer installed and cofigured for color printing. I
can't
find where to reset it. Can anyone please help?

 

[JoAnn Paules]

If you have a .pdf driver on your system, you can select that as your
default driver and then use Print Preview.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Anything new on this? It USED to work. Like last week, used to work. I
have a Dell color laser, it's set to RGB, not grayscale, I have the latest
Print driver update as of March of this year. What's up?

Also--what do you mean by "setting to a PDF driver?" When I select the
PS
printer I get that teensy little preview--not good enough. I view PDF's
with
Adobe Reader.

I did install Fine Print here recently---could that be causing the
problems?

Karen

Not yet - at least I haven't heard of a fix. I'm also affected by that
bug.
I set my printer to a .pdf driver, preview it, then change it to my HP
printer when I want a copy. (Not great but it works for me.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and
won't
change.

:

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I've apparently toggled a switch somewhere in Publisher which leaves
my
print
preview in grayscale. This isn't the case in other Office
applications
and I
do have a color printer installed and cofigured for color printing.
I
can't
find where to reset it. Can anyone please help?

 

[Mary Sauer]

Download Microsoft's save as PDF add-in.
2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
https://www.microsoft.com/downloads...11-3E7E-4AE6-B059-A2E79ED87041&displaylang=en

Or a free PDF converter such as www.primopdf.com. There are many others.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

Anything new on this? It USED to work. Like last week, used to work. I
have a Dell color laser, it's set to RGB, not grayscale, I have the latest
Print driver update as of March of this year. What's up?

Also--what do you mean by "setting to a PDF driver?" When I select the PS
printer I get that teensy little preview--not good enough. I view PDF's with
Adobe Reader.

I did install Fine Print here recently---could that be causing the problems?

Karen

Not yet - at least I haven't heard of a fix. I'm also affected by that bug.
I set my printer to a .pdf driver, preview it, then change it to my HP
printer when I want a copy. (Not great but it works for me.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and
won't
change.

:

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I've apparently toggled a switch somewhere in Publisher which leaves my
print
preview in grayscale. This isn't the case in other Office applications
and I
do have a color printer installed and cofigured for color printing. I
can't
find where to reset it. Can anyone please help?

 

[becklim]

Same problem. All settings are correct for color viewing/printing, but Print
Preview and Print functions are in grayscale.

So is this "known glitch" being fixed?

Download Microsoft's save as PDF add-in.
2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
https://www.microsoft.com/downloads...11-3E7E-4AE6-B059-A2E79ED87041&displaylang=en

Or a free PDF converter such as www.primopdf.com. There are many others.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

Anything new on this? It USED to work. Like last week, used to work. I
have a Dell color laser, it's set to RGB, not grayscale, I have the latest
Print driver update as of March of this year. What's up?

Also--what do you mean by "setting to a PDF driver?" When I select the PS
printer I get that teensy little preview--not good enough. I view PDF's with
Adobe Reader.

I did install Fine Print here recently---could that be causing the problems?

Karen

Not yet - at least I haven't heard of a fix. I'm also affected by that bug.
I set my printer to a .pdf driver, preview it, then change it to my HP
printer when I want a copy. (Not great but it works for me.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out and
won't
change.

:

If you are talking about Publisher 2007 and you happen to have an HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I've apparently toggled a switch somewhere in Publisher which leaves my
print
preview in grayscale. This isn't the case in other Office applications
and I
do have a color printer installed and cofigured for color printing. I
can't
find where to reset it. Can anyone please help?

 

[Ed Bennett]

Same problem. All settings are correct for color viewing/printing, but Print
Preview and Print functions are in grayscale.

So is this "known glitch" being fixed?

Print Preview being in greyscale is a known glitch; the actual
*printout* being greyscale is not. Check your printer settings again. Do
you have a colour printer with a colour cartridge installed?

 

[JoAnn Paules]

I spoke with the product team yesterday. They are aware of this and have
discovered that it's within the printer driver, not Publisher. Something in
the driver's programming is telling Publisher 2007 that it's not a color
printer. The workaround is to select another printer, view the file, then
change back to print. It's not the *ideal* situation but at least it's not
difficult.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Same problem. All settings are correct for color viewing/printing, but
Print
Preview and Print functions are in grayscale.

So is this "known glitch" being fixed?

Download Microsoft's save as PDF add-in.
2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
https://www.microsoft.com/downloads...11-3E7E-4AE6-B059-A2E79ED87041&displaylang=en

Or a free PDF converter such as www.primopdf.com. There are many others.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

Anything new on this? It USED to work. Like last week, used to work.
I
have a Dell color laser, it's set to RGB, not grayscale, I have the
latest
Print driver update as of March of this year. What's up?

Also--what do you mean by "setting to a PDF driver?" When I select
the PS
printer I get that teensy little preview--not good enough. I view
PDF's with
Adobe Reader.

I did install Fine Print here recently---could that be causing the
problems?

Karen

:

Not yet - at least I haven't heard of a fix. I'm also affected by that
bug.
I set my printer to a .pdf driver, preview it, then change it to my HP
printer when I want a copy. (Not great but it works for me.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out
and
won't
change.

:

If you are talking about Publisher 2007 and you happen to have an
HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


in
message I've apparently toggled a switch somewhere in Publisher which
leaves my
print
preview in grayscale. This isn't the case in other Office
applications
and I
do have a color printer installed and cofigured for color
printing. I
can't
find where to reset it. Can anyone please help?

 

[danO]

The problem I'm having is similar however, i have a document that is a custom
size 1ftX 2ft. I use the "Publish as PDF" under "file" in Microsoft
Publisher to convert it to that custom size into a pdf. Two weeks ago when I
converted it it was fine. But now when I do it is only grayscale. When I
print it on other printers the colors come through. I can't use something
like primopdf because they will split up the pdf into separate 8.5"X 11"
sheets of paper. What can I do to use the "file - Publish as pdf" option
that used to work.

I spoke with the product team yesterday. They are aware of this and have
discovered that it's within the printer driver, not Publisher. Something in
the driver's programming is telling Publisher 2007 that it's not a color
printer. The workaround is to select another printer, view the file, then
change back to print. It's not the *ideal* situation but at least it's not
difficult.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Same problem. All settings are correct for color viewing/printing, but
Print
Preview and Print functions are in grayscale.

So is this "known glitch" being fixed?

Download Microsoft's save as PDF add-in.
2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
https://www.microsoft.com/downloads...11-3E7E-4AE6-B059-A2E79ED87041&displaylang=en

Or a free PDF converter such as www.primopdf.com. There are many others.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

Anything new on this? It USED to work. Like last week, used to work.
I
have a Dell color laser, it's set to RGB, not grayscale, I have the
latest
Print driver update as of March of this year. What's up?

Also--what do you mean by "setting to a PDF driver?" When I select
the PS
printer I get that teensy little preview--not good enough. I view
PDF's with
Adobe Reader.

I did install Fine Print here recently---could that be causing the
problems?

Karen

:

Not yet - at least I haven't heard of a fix. I'm also affected by that
bug.
I set my printer to a .pdf driver, preview it, then change it to my HP
printer when I want a copy. (Not great but it works for me.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed out
and
won't
change.

:

If you are talking about Publisher 2007 and you happen to have an
HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


in
message I've apparently toggled a switch somewhere in Publisher which
leaves my
print
preview in grayscale. This isn't the case in other Office
applications
and I
do have a color printer installed and cofigured for color
printing. I
can't
find where to reset it. Can anyone please help?

 

[JoAnn Paules]

I used PrimoPDF to make a larger document. You need to dig deep into the
Properties options and set it up for a custom size.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

The problem I'm having is similar however, i have a document that is a
custom
size 1ftX 2ft. I use the "Publish as PDF" under "file" in Microsoft
Publisher to convert it to that custom size into a pdf. Two weeks ago
when I
converted it it was fine. But now when I do it is only grayscale. When I
print it on other printers the colors come through. I can't use something
like primopdf because they will split up the pdf into separate 8.5"X 11"
sheets of paper. What can I do to use the "file - Publish as pdf" option
that used to work.

I spoke with the product team yesterday. They are aware of this and have
discovered that it's within the printer driver, not Publisher. Something
in
the driver's programming is telling Publisher 2007 that it's not a color
printer. The workaround is to select another printer, view the file, then
change back to print. It's not the *ideal* situation but at least it's
not
difficult.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Same problem. All settings are correct for color viewing/printing, but
Print
Preview and Print functions are in grayscale.

So is this "known glitch" being fixed?

:

Download Microsoft's save as PDF add-in.
2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
https://www.microsoft.com/downloads...11-3E7E-4AE6-B059-A2E79ED87041&displaylang=en

Or a free PDF converter such as www.primopdf.com. There are many
others.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

Anything new on this? It USED to work. Like last week, used to
work.
I
have a Dell color laser, it's set to RGB, not grayscale, I have the
latest
Print driver update as of March of this year. What's up?

Also--what do you mean by "setting to a PDF driver?" When I select
the PS
printer I get that teensy little preview--not good enough. I view
PDF's with
Adobe Reader.

I did install Fine Print here recently---could that be causing the
problems?

Karen

:

Not yet - at least I haven't heard of a fix. I'm also affected by
that
bug.
I set my printer to a .pdf driver, preview it, then change it to my
HP
printer when I want a copy. (Not great but it works for me.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


in
message It is Pub 2007 & an HP printer. Do you know of a fix?

re: Mary Sauer's remark, the toggle in print preview is grayed
out
and
won't
change.

:

If you are talking about Publisher 2007 and you happen to have
an
HP
printer, it could be the known glitch.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"gazing2infinity" <[email protected]>
wrote
in
message
I've apparently toggled a switch somewhere in Publisher which
leaves my
print
preview in grayscale. This isn't the case in other Office
applications
and I
do have a color printer installed and cofigured for color
printing. I
can't
find where to reset it. Can anyone please help?