Publisher Safe Mode and Trouble with Blank Docs

[gimmymik]

Does anyone else receive the popular "MS Has Encountered An Error...."
message when trying to select a Blank Document to work on in MS Publisher
2007, and the message keeps asking you if you want to send the error report
and restart MS Publisher, but eventually - and gratefully - asks if you'd
like to start MS Publisher in "Safe Mode" and after you click "YES," it
allows you to open a Blank Document?

It's incredibly frustrating, especially after spending, over $.... for this
"Office Suite."

Thank you.

 

[Mary Sauer]

When you get the error, in the message box there is a details button. What does
the error detail say? Do you have a default printer enabled?

 

[gimmymik]

I do have a default printer enabled. The Error Signature reads:
====================================================
AppName: mspub.exe AppVer: 12.0.6023.5000 AppStamp: 46573f6a
ModName: mspub.exe ModVer: 12.0.6023.5000 ModStamp: 46573f6a
fDebug: 0 Offset: 002d74f4
=====================================================
Thank you so much for inquiring about this! I truly appreciate you taking
the time to help me.

Sincerely and gratefully -
gimmymik

 

[Mary Sauer]

This article could be helpful, I wish Microsoft had similar alerts in the past.

How to use the Alert ID feature in the 2007 Office programs when you search for
a warning or an error message in the Microsoft Knowledge Base
http://support.microsoft.com/default.aspx/kb/928723/en-us

Do you have Norton?
How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/kb/329820/

Open Publisher in safe mode (Restart the computer, press F8). Do you get the
error? If not it could be a printer or graphics driver that needs updating.

 

[gimmymik]

Thank you so very much for your research...I am not at my computer at the
moment, but will test the waters of what you sent as soon as I get back to it.

Sincerely and gratefully -
gimmymik