Publisher, SEND button --WEBBOT-SELF--

[Birdman]

I have put an order page in my site. I publish it to my host. The send
button is set to email the page to my email address. I do not use Outlook
and could never be sure if my customers would use this product. But I keep
getting errors that say that it can't find the file
............./--WEBBOT-SELF--/ on my site. I can't find anything in the help
files to address this nor can I find any books that deal with it.

Help!

 

[Rob Giordano \(Crash\)]

What's the URL to your site and page with the form?

Your host server must have FP extensions installed and working and very
often the email address must be in the same domain as your website
address...and your host must allow the use of the form handler (some dont).

Doesn't have anything to do with Outlook btw.



|I have put an order page in my site. I publish it to my host. The send
| button is set to email the page to my email address. I do not use Outlook
| and could never be sure if my customers would use this product. But I
keep
| getting errors that say that it can't find the file
| ............/--WEBBOT-SELF--/ on my site. I can't find anything in the
help
| files to address this nor can I find any books that deal with it.
|
| Help!

 

[Birdman]

Thanks, been looking for help on this for quite a while now. The host site
provider hasn't been all that helpful. I have had the host site activate my
FP extensions and the email is in the same domain. Problems at that point
evolved to the WEBBOT problem. I will ask them about the form handler. Site
is under development at www.leakits.com page is "ordering".

 

[Rob Giordano \(Crash\)]

Welp...before we go much further with this...you ABSOLUTELY POSITIVELY do
NOT want to use a form like that to take credit card information for orders.
This is NOT secure.

You should look into using a pre-fab shopping cart or real easy..use Paypal.
This way you don't have to muck with security and setting up a secure
merchant account.

As a beginner (gonna assume this since you are using Publisher for web
design), you should not attempt creating your own shopping cart.




| Thanks, been looking for help on this for quite a while now. The host
site
| provider hasn't been all that helpful. I have had the host site activate
my
| FP extensions and the email is in the same domain. Problems at that point
| evolved to the WEBBOT problem. I will ask them about the form handler.
Site
| is under development at www.leakits.com page is "ordering".
|
| "Rob Giordano (Crash)" wrote:
|
| > What's the URL to your site and page with the form?
| >
| > Your host server must have FP extensions installed and working and very
| > often the email address must be in the same domain as your website
| > address...and your host must allow the use of the form handler (some
dont).
| >
| > Doesn't have anything to do with Outlook btw.
| >
| >
| >
| > | > |I have put an order page in my site. I publish it to my host. The
send
| > | button is set to email the page to my email address. I do not use
Outlook
| > | and could never be sure if my customers would use this product. But I
| > keep
| > | getting errors that say that it can't find the file
| > | ............/--WEBBOT-SELF--/ on my site. I can't find anything in
the
| > help
| > | files to address this nor can I find any books that deal with it.
| > |
| > | Help!
| >
| >
| >

 

[Birdman]

Sorry, as I mentioned this is just the vanilla form that comes when you
insert a form using Publisher. My main objective is to get an email contact
and understand what product they are looking for and how to contact them. As
we don't anticipate more than 4 or 5 products we don't need too much. So my
main problem remains getting that information from the customers.

 

[Ed Bennett]

Sorry, as I mentioned this is just the vanilla form that comes when you
insert a form using Publisher. My main objective is to get an email contact
and understand what product they are looking for and how to contact them. As
we don't anticipate more than 4 or 5 products we don't need too much. So my
main problem remains getting that information from the customers.

In that case, remove the credit card information fields from the page
entirely. It doesn't matter if you're only selling one product, taking
credit card information on an unsecured web form is *NOT COOL*.

 

[Birdman]

I can put a Send button on any page and it doesn't work. It gives the same
error message. As I said - this site is under constuction. Before I spend
time on even the simplest feedback page I need to determine that the basic
function works. Therefore I used the vanilla form that came from the Form
command. What you see on the page has no relation to what will ultimately
end up on the page. My question relates to getting the Send button to
function correctly.

 

[Rob Giordano \(Crash\)]

Sidetrack:
Ok welp..the first thing you should do is download Firefox & Netscape (the
other browsers) and view your form's page (actually your entire site) with
them and ask yourself if a Publisher created website is really what you
need.




|I can put a Send button on any page and it doesn't work. It gives the same
| error message. As I said - this site is under constuction. Before I
spend
| time on even the simplest feedback page I need to determine that the basic
| function works. Therefore I used the vanilla form that came from the Form
| command. What you see on the page has no relation to what will
ultimately
| end up on the page. My question relates to getting the Send button to
| function correctly.
|
| "Ed Bennett" wrote:
|
| > Birdman wrote:
| > > Sorry, as I mentioned this is just the vanilla form that comes when
you
| > > insert a form using Publisher. My main objective is to get an email
contact
| > > and understand what product they are looking for and how to contact
them. As
| > > we don't anticipate more than 4 or 5 products we don't need too much.
So my
| > > main problem remains getting that information from the customers.
| >
| > In that case, remove the credit card information fields from the page
| > entirely. It doesn't matter if you're only selling one product, taking
| > credit card information on an unsecured web form is *NOT COOL*.
| >
| > --
| > Ed Bennett - MVP Microsoft Publisher
| > http://ed.mvps.org
| >

 

[Birdman]

I have traced the problem back to a propagation error at the host site.

 

[Rob Giordano \(Crash\)]

Good job, glad you got if figured out!

|I have traced the problem back to a propagation error at the host site.
|
| "Rob Giordano (Crash)" wrote:
|
| > Sidetrack:
| > Ok welp..the first thing you should do is download Firefox & Netscape
(the
| > other browsers) and view your form's page (actually your entire site)
with
| > them and ask yourself if a Publisher created website is really what you
| > need.
| >
| >
| >
| >
| > | > |I can put a Send button on any page and it doesn't work. It gives the
same
| > | error message. As I said - this site is under constuction. Before I
| > spend
| > | time on even the simplest feedback page I need to determine that the
basic
| > | function works. Therefore I used the vanilla form that came from the
Form
| > | command. What you see on the page has no relation to what will
| > ultimately
| > | end up on the page. My question relates to getting the Send button to
| > | function correctly.
| > |
| > | "Ed Bennett" wrote:
| > |
| > | > Birdman wrote:
| > | > > Sorry, as I mentioned this is just the vanilla form that comes
when
| > you
| > | > > insert a form using Publisher. My main objective is to get an
email
| > contact
| > | > > and understand what product they are looking for and how to
contact
| > them. As
| > | > > we don't anticipate more than 4 or 5 products we don't need too
much.
| > So my
| > | > > main problem remains getting that information from the customers.
| > | >
| > | > In that case, remove the credit card information fields from the
page
| > | > entirely. It doesn't matter if you're only selling one product,
taking
| > | > credit card information on an unsecured web form is *NOT COOL*.
| > | >
| > | > --
| > | > Ed Bennett - MVP Microsoft Publisher
| > | > http://ed.mvps.org
| > | >
| >
| >
| >